Room Attendant

6 months ago

Denver, United States Azul Hospitality Full time
Job Details

Job Location
Aloft Denver Downtown - Denver, CO

Position Type
Full Time

Job Shift
Any

Job Category
Hospitality - Hotel

Description

POSITION PURPOSE

Ensure the highest level of cleanliness and condition of the hotel guest rooms to ensure guest satisfaction. Responsible for providing our guests with clean and fresh sheets, towels, necessities, etc., while maintaining the highest standards of cleanliness at all times.

ESSENTIAL RESPONSIBILITIES
  • Clean all guest rooms as assigned within the required time limit.
  • Update daily assignment sheets throughout the day. Turn in assignment sheet and keys to the Housekeeping Supervisor at the end of the shift.
  • Change bed linens and make beds.
  • Replenish room supplies, i.e., amenities, drinking glasses, clean linen.
  • Lift and move furniture in the room.
  • Clean rugs, carpets, upholstered furniture using vacuum cleaner and/or proper chemicals.
  • Dust and clean all furniture including picture frames, bed frames, lamps, TVs, armoires, desks, etc.
  • Thoroughly clean bathroom area by washing the shower/tub, sink, floor, toilet, etc.
  • Polish woodwork and metal work such as fixtures and metal fittings
  • Clean windows, door panels and sills.
  • Empty wastebaskets.
  • Replenish bathroom supplies and terry.
  • Sort, count, fold and distribute linen to the linen closets.
  • Organize and stock cleaning cart and organize linen closets on floors assigned.
  • Transports trash and waste to disposal area.
  • Conduct deep cleaning projects in the guest rooms according to the hotels Deep Cleaning program.
  • Clean hallway, restrooms, elevators, stairwells, locker rooms and other work areas as needed.
  • Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.
  • Turn in all Lost & Found items following the standard procedures.
  • Practice the hotels' emergency procedures and be knowledgeable of the hotels loss prevention guidelines.
  • Report maintenance issues and necessary room repairs. Ensure unacceptable rooms are not released back to inventory until items are addressed.
  • Ensure work area is clean when finished
  • All other duties assigned by manager or supervisor.
SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
  • Assist with any guest inquiry.
  • Follow all company and safety and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, or injuries.
  • Perform other reasonable job duties as requested by direct and indirect supervisors.
PHYSICAL DEMANDS
  • Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.
  • Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
  • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
  • Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
  • Must be able to lift up to 45 lbs. as needed.
  • Must be able to push and pull carts and equipment weighing up to 250 lbs.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
  • Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
  • Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
  • Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.
  • Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
  • Must be able to speak, read, write, and understand the primary language used in the workplace.
  • Requires good communication skills, both verbal and written.
  • Must have excellent customer relations skills.
  • Must be detail oriented with outstanding organizational and communication skills.
  • Must possess basic computer skills.
  • Must possess basic computational ability.
  • Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
  • Self-driven and able to work independently.
  • Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
EDUCATION

High school or equivalent education required.

EXPERIENCE
  • Experience in the hospitality industry preferred.
LICENSES OR CERTIFICATIONS
  • N/A


GROOMING

All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.

ATTENDANCE

Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

  • Room Attendant

    2 months ago

    Denver, United States Sonesta International Hotels Full time

    The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest sati Room Attendant, Attendant, Housekeeping Manager, Hotel, Cleaning

  • Housekeeping Room Attendant

    6 months ago

    Denver, United States Sonesta International Hotels Full time

    The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest sati Room Attendant, Housekeeping, Attendant, Hotel, Cleaning

  • Housekeeping Room Attendant

    6 months ago

    Denver, United States Sonesta International Hotels Full time

    The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest sati Room Attendant, Housekeeping, Attendant, Hotel, Cleaning

  • Room Attendant

    6 months ago

    Denver, United States La Quinta Denver - Airport DIA Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Guest Room Attendant

    4 weeks ago

    Denver, United States Crescent Services Full time

    For some, traveling and being away is fun; however, many travelers miss being home. Out Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay. What will I be doing? As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest...

  • Guest Room Attendant

    4 weeks ago

    Denver, United States Crescent Hotels & Resorts Full time

    Description For some, traveling and being away is fun; however, many travelers miss being home. Out Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay. What will I be doing? As a Room Attendant, you would be responsible for cleaning guest rooms and responding...

  • Dining Room Attendant

    1 week ago

    Denver, Colorado, United States The Capital Grille Full time

    We are seeking a highly motivated and detail-oriented Dining Room Attendant to join our team at The Capital Grille. As a key member of our hospitality team, you will be responsible for ensuring that guests and colleagues have a clean and safe dining environment.The successful candidate will maintain high standards of cleanliness and organization in the...

  • Housekeeping Room Attendant

    4 months ago

    Denver, United States Spire Hospitality Full time

    SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive full-time...

  • Housekeeping Room Attendant

    6 days ago

    Denver, United States Spire Hospitality Full time

    Description SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a...

  • Room Attendant

    4 months ago

    Denver, United States Residence Inn Denver Downtown Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Room Attendant

    6 days ago

    Denver, United States Residence Inn Denver Downtown Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Luxury Hotel Room Attendant

    3 weeks ago

    Denver, Colorado, United States The Brown Palace Hotel and Spa Full time

    About Us:The Brown Palace Hotel and Spa, Autograph Collection, is renowned for its commitment to exceptional service and luxurious amenities.As a Room Attendant, you will play a vital role in ensuring the highest standards of cleanliness and comfort for our guests.You will be responsible for maintaining the hotel rooms and building to ensure a safe and clean...

  • Brown Palace Room Attendant

    6 days ago

    Denver, United States The Brown Palace Denver Full time

    About Us The Brown Palace Hotel and Spa, Autograph Collection, synonymous with extraordinary service since 1892, invites you to join a new level of luxury Downtown Denver hotels. Home to a collection of 243 distinct guestrooms and suites, the hotel also boasts six unique restaurants and bars, a boutique spa and nearly 20,000 square feet of meeting space,...

  • Brown Palace Room Attendant

    3 months ago

    Denver, United States The Brown Palace Hotel and Spa Full time

    About Us: The Brown Palace Hotel and Spa, Autograph Collection, synonymous with extraordinary service since 1892, invites you to join a new level of luxury Downtown Denver hotels. Home to a collection of 243 distinct guestrooms and suites, the hotel also boasts six unique restaurants and bars, a boutique spa and nearly 20,000 square feet of meeting space,...

  • Dining Room Attendant

    4 weeks ago

    Denver, United States Cicis Full time

    Ensures all dining room Guests enjoy a great dining experience at Cicis Pizza. Deliver pizza and/or wing orders to dining room Guests. Fulfill extra service requests from Guests, pre-bus/bus tables and maintain a clean dining room by removing plates, cups, bowls, silverware and trays from tables and counters, along with maintaining an orderly dining room...

  • Dining Room Attendant

    4 weeks ago

    Denver, United States Cicis Full time

    Ensures all dining room Guests enjoy a great dining experience at Cicis Pizza. Deliver pizza and/or wing orders to dining room Guests. Fulfill extra service requests from Guests, pre-bus/bus tables and maintain a clean dining room by removing plates, cups, bowls, silverware and trays from tables and counters, along with maintaining an orderly dining room...

  • Banquet Attendant>

    6 months ago

    Denver, United States Hotel Cleaning Services Full time

    [Banquet Server / Event Staff] - Competitive Pay and Benefits / Flexible Hours / Employee discounts on hotel stays and other services / Exceptional Training Program - Hotel Cleaning Services is a leading provider of comprehensive cleaning solutions for hotels and hospitality establishments. They are seeking detail-oriented and diligent individuals to join...

  • Lobby/Public Area Attendant

    2 weeks ago

    Denver, United States Sonesta International Hotels Full time

    Job Description Summary The Public Area Attendant assists guests with requests while keeping all guest floors, stairwells and chute, closet areas clean and organized. Supplies room attendants with necessary materials. Ensure that all public areas and outlets are always maintained and cleaned; including pool areas. Ensure that all outlets are generally...

  • Lobby/Public Area Attendant

    4 weeks ago

    Denver, United States Sonesta International Hotels Full time

    Job Description Summary The Public Area Attendant assists guests with requests while keeping all guest floors, stairwells and chute, closet areas clean and organized. Supplies room attendants with necessary materials. Ensure that all public areas and outlets are always maintained and cleaned; including pool areas. Ensure that all outlets are generally...

  • Room Attendant

    6 months ago

    Denver, United States Sage Hospitality Full time

    Por qu nosotros?: Pago: $20.00 por hora Aceptando aplicaciones hasta 06/15/24 o hasta lleno Ms que un hotel en Denver, The Crawford Hotel es el mejor lugar para conocer, comprar, comer, beber, alojarse y trabajar, justo arriba de Denver Union Station. nete a nuestro equipo y forma parte en una historia iluminante. Dentro de este edificio emblemtico, se...