Agiliti | Customer Care Specialist

4 days ago


eden prairie, United States Agiliti Full time

Are you passionate about customer service? We're looking for a Customer Care Specialist in Eden Prairie


Responsibilities:

  • Answer incoming calls and resolve product/service issues.
  • Maintain accurate customer data.
  • Identify customer needs and provide solutions.
  • Follow call center scripts.
  • Troubleshoot and guide customers through solutions.
  • Cross-sell products and services.

Qualifications:

  • High School Diploma or 2 years of equivalent experience.
  • Experience in a high-volume call center preferred.
  • Available to work weekends and holidays.
  • Strong communication and multitasking skills.
  • Proven track record in new business generation.
  • Health care industry knowledge preferred.

Benefits:

  • Competitive salary and incentives.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Career growth opportunities.



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