Guest Room Attendant

1 week ago


Newark, Delaware, United States Shaner Hotel Group Full time
Job Description

Take back your evenings The Courtyard Newark - University of Delaware is looking for hard-working, detail-oriented individuals to join our Housekeeping team. Our Guest Room Attendants clean guest rooms to the hotel's established standards of cleanliness. They are also responsible for reporting any maintenance deficiencies and handling guest requests or complaints, ensuring the confidentiality and security of all guest rooms.

Responsibilities

Qualified candidates must:
  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Maintains standards of quality and cleanliness throughout daily assignments.
  • Observe all house and safety rules, housekeeping room procedures, and security procedures.
  • Clean assigned guest rooms by category priority according to franchise and hotel standards.
  • Return and restock cart at end of shift.
  • Complete additional deep cleaning / seasonal cleaning functions as scheduled.
  • Other duties as assigned.
Qualifications

We'd love to talk to you if you have:
  • A minimum one year cleaning experience; previous hotel experience preferred.
  • The ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Knowledge of proper chemical handling.
  • Speak a second language (bilingual English/Spanish is a plus).
  • Knowledge of local activities and attractions appropriate for clientele.
About Us

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com

About the Team

Shaner Hotels has an amazing opportunity at our Courtyard Newark - UD. Located on a beautiful suburban campus, the Courtyard Newark-University of Delaware offers impeccable service coupled with state-of-the-art technology. Our beautifully appointed guestrooms offer all the comforts of home and feature well-lit workstations and complimentary Wi-Fi. We take pride in being one of Delaware's first "Green Lodging" establishments. The hotel is near many local businesses-including WL Gore, Bank of America, and Siemens-and we are adjacent to Clayton Hall Conference Center, a university-run facility that boasts over 40,000 square feet of meeting space. If it's fun you're looking for, you can test your luck at Delaware Park, experience some of Delaware's "tax-free" shopping at Christiana Mall or take in some culture in the neighboring Brandywine Valley.

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