Senior Solution Consultant

About Kinaxis Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but its really our people who give us passion to always seek ways to do things better. As such, were serious about your career growth and professional development, because People matter at Kinaxis. In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in the US and around the world as we continue to innovate and revolutionize how we support our customers. Kinaxis has a well-established team of Sales and Professional Services professionals across the US. Our newest office is based in Irvings Las Colinas development and will serve as a centralized hub where employees and customers from across the US can come together to work towards solving some of the biggest challenges facing supply chains. The Role The Senior Solution Consultant as a fully proficient professional will be responsible for understanding Kinaxis customers most pressing business performance challenges and will be committed to helping our customers solve complex issues in their supply chain management practice. The incumbent will work with new and existing customers and will provide expert guidance in integrating our product offerings so that our customers can start to experience the immediate value of Kinaxis solutions. The incumbent will act as a functional lead on projects by providing consulting services and leadership during deployment of RapidResponse software and leverage advanced knowledge of the product and supply chain industry trends and best practices to achieve desired outcomes. Key Responsibilities Independently lead business requirements discovery sessions for implementations of advanced complexity, multi-phase workstreams and broad scope. Partner with Solution Architect in the process design and technical direction of complex configurations. Execute product configurations of advanced complexity, according to customer needs and approved solution architecture. Act as the first level of escalation and oversee the troubleshooting and resolution of complex issues for the project team. Apply advanced mathematical models, optimization techniques and artificial intelligence algorithms to complex supply chain planning scenarios to improve customer supply chain performance and achieve business objectives. Execute the validation and testing of the solution, capture user feedback and develop recommendations for escalations, roadblocks, and documentation. Independently lead complex deployment workshops with a focus on training and guiding customers on how the solution was configured and how to achieve immediate value from their investment. Provide technical leadership and recommendations to the Associate, Entry and Intermediate Solution Consultants during project milestones and critical deployment escalations. Guide and mentor more junior consultants throughout the project lifecycle. Work With Impact: Our platform directly helps companies power the worlds supply chains. We see the results of what we do out in the world every daywhen we see store shelves stocked, when medications are available for our loved ones, and so much more. Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more. Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and were committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact. People matter at Kinaxis and these are some of the perks and benefits we created for our team: Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month) Flexible work options Physical and mental well-being programs Regularly scheduled virtual fitness classes Mentorship programs and training and career development Recognition programs and referral rewards Hackathons For more information, visit the Kinaxis web site at www.kinaxis.com or the companys blog at http://blog.kinaxis.com. Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses. Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions. Seniority level Mid-Senior level Employment type Full-time Job function Consulting Industries: Software Development Referrals increase your chances of interviewing at Kinaxis by 2x Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr