Bilingual Customer Service Representative

7 days ago

Malta, United States TTEC Full time
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - Spanish-English working onsite in Malta, NY, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all

Need assistance with your application? Drop by every Wednesday from 10am to 3pm at 101 State Farm Place, Malta, NY 12020, suite 200, and our recruiters will help you with every step of your application

What You'll be Doing

Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex concerns from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll
  • Be the face and smile of the operations
  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role
  • At least 1 year of customer service experience
  • High school diploma or equivalent
  • Recognize, apply and explain your product or service knowledge
  • Great written and verbal communication skills in Spanish-English
  • Computer experience

What You Can Expect
  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Ask us about our paid time off (PTO) and wellness and healthcare benefits
  • Pay rate starts at $19.92 per hour plus performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)


A Bit More About Your Role

We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught - a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.RequiredPreferredJob Industries
  • Customer Service

  • Bilingual Customer Service Representative

    5 days ago

    Malta, United States TTEC Full time

    Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - Spanish-English working onsite in Malta, NY, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great...

  • Bilingual Customer Service Representative

    7 days ago

    Malta, NY, United States TTEC Full time

    Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - Spanish-English working onsite in Malta, NY, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great...

  • Customer Service Ambassador

    1 week ago

    Malta, Montana, United States Family Dollar Full time

    At Family Dollar, we are committed to providing exceptional service to our customers. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.As a key member of our sales floor team, you will be responsible for greeting customers and assisting them with selection of merchandise, completing cash...

  • Agronomist Sales Representative

    2 months ago

    Malta, United States CHS Inc Full time

    CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today...

  • Package handler

    3 weeks ago

    Malta, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Airport Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy! The steps are simple:  1) Provide some basic information to start the application process. 2) Watch a short video to see what the job is like. 3) Complete our online application process and schedule a biometric appointment. 4) Attend...

  • United Parcel Service | Package Sorter | malta, il

    3 weeks ago

    malta, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Airport Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy! The steps are simple:  1) Provide some basic information to start the application process. 2) Watch a short video to see what the job is like. 3) Complete our online application process and schedule a biometric...

  • German Speaking Airline Customer Advisor

    1 month ago

    Malta, United States CBTALENTS Full time

    Location: Malta (OnSite)Employment type: FulltimeLanguage Requirements: German C2 and English B2 Position: German Speaking Airline Support Agent Description:Are you passionate about helping others and ready to take your career to new heights We are looking for enthusiastic German Speaking Airline Support Agents to join a leading team in the airline industry....

  • Airport Warehouse Package Handler Opportunity

    1 week ago

    Malta, Idaho, United States United Parcel Service Full time

    Company OverviewUnited Parcel Service (UPS) is a global leader in logistics and transportation, committed to delivering exceptional customer experiences while promoting sustainability and social responsibility.Salary$21.00 per hour, competitive pay for a seasonal role that may lead to permanent opportunities.

  • Entry Level Customer Support In Malta For German Speaker

    1 month ago

    Malta, United States Cross Border Talents Full time

    Hybrid for native / fluent German Speakers Key Responsibilities: Provide highquality customer support in German through email phone and live chat.Respond to customer inquiries about products services and general issues.Troubleshoot technical problems and escalate more complex issues when necessary.Maintain a high level of professionalism and customer...

  • Airport Warehouse Team Member

    1 week ago

    Malta, Idaho, United States United Parcel Service Full time

    The United Parcel Service (UPS) is a leading logistics and transportation company that requires Seasonal Airport Warehouse Workers to handle package volume in its facilities. The successful candidate will join a diverse, collaborative team that works in an innovative hub serving as the center point of the worldwide air network.As a Seasonal Airport Warehouse...

  • Driver Helper

    1 month ago

    MALTA, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...

  • Head of Account Management

    1 month ago

    Malta, United States iTalent PLUS Full time

    Our client, a leading player in the iGaming industry, is seeking a dynamic and experienced Head of Account Management to oversee and optimize client relationships. This senior leadership role is key to driving business growth and ensuring that the company’s portfolio of clients is managed with exceptional service and strategic guidance. The role is based...

  • Head of Account Management

    1 month ago

    Malta, United States iTalent PLUS Full time

    Our client, a leading player in the iGaming industry, is seeking a dynamic and experienced Head of Account Management to oversee and optimize client relationships. This senior leadership role is key to driving business growth and ensuring that the company’s portfolio of clients is managed with exceptional service and strategic guidance. The role is based...

  • Material Handler

    2 weeks ago

    MALTA, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Airport Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy! The steps are simple:  1) Provide some basic information to start the application process. 2) Watch a short video to see what the job is like. 3) Complete our online application process and schedule a biometric...

  • Midday Customer Experience Specialist

    1 week ago

    Malta Bend, Missouri, United States GPM Full time

    Company OverviewGPM Investments, LLC is a dynamic retail company that prides itself on providing exceptional customer experiences. Our team is dedicated to creating a welcoming and inclusive environment for all customers.Salary and BenefitsThe Midday Customer Experience Specialist position offers a competitive salary of $10 per hour, with opportunities for...

  • Italian Speaking Airline Support Agent

    1 month ago

    Malta, United States CBTALENTS Full time

    Location: Malta (OnSite)Employment type: FulltimeLanguage Requirements: Italian C2 and English B2 Position: Italian Speaking Airline Support Agent Description:Are you passionate about customer service and ready to elevate your career in the airline industry We are looking for enthusiastic Italian Speaking Airline Support Agents to assist customers with...

  • Italian Speaking Reservations Agent In Malta

    1 month ago

    Malta, United States Cross Border Talents Full time

    As an ItalianSpeaking Reservations Agent you will be responsible for managing reservations and providing outstanding customer service to our Italianspeaking guests. Your primary duties will include: Location: Mosta Malta ONLY LOCAL CANDIDATES* Some of your tasks may include: Handle incoming reservation inquiries via phone email and online platforms....

  • Italian Speaking Reservations Agent In Malta WRelocation Bonus

    1 month ago

    Malta, United States Cross Border Talents Full time

    As an ItalianSpeaking Reservations Agent you will be responsible for managing reservations and providing outstanding customer service to our Italianspeaking guests. Your primary duties will include: Location: Mosta Malta This vacancy is currently offering a signing bonus of 2000 after the first month of employment. Some of your tasks may include: ...

  • Controls Engineer

    5 months ago

    Malta, United States Wheeler Staffing Partners Full time

    Wheeler Staffing Partners is seeking an Automation Engineer in Malta NY. Candidates will be providing electrical and control design performing integration and controls tasks to support customers and improve related products; this position may require up to 35% travel both national and international to customer/construction sites. Applicants will need to have...

  • Oracle Database Administrator

    4 weeks ago

    Malta, United States eJAmerica Full time

    Job DescriptionJob DescriptionJob Description: Oracle DBA with RAC and Goldengate ExperienceWe are seeking a knowledgeable and experienced Oracle Database Administrator with expertise in Real Application Clusters (RAC) and Goldengate technologies. The ideal candidate will be responsible for managing and maintaining our enterprise Oracle database...