Banquet Houseperson part-time
4 weeks ago
Job Type
Part-time
Description
Position Summary
Responsible for providing exemplary guest service to all CWCR guests and the set up and breakdown for banquet, convention center, and casino functions.
Essential Functions
- Provides exemplary guest service to all CWCR guests.
- Performs the setup, breakdown, and storage of Banquet furniture, tables, chairs, equipment, supplies, audio visual, props, staging, dance floor, pipe and drape, portable bars, or any other related item.
- Performs the set up and breakdown for all events and function as specified in internal communications.
- Performs the breakdown of events including cleaning tables and returning all items, supplies, and equipment to their appropriate storage location at the completion of each function.
- Transports all required items for set-up and service from banquet storage areas to the function room.
- Stores equipment and supplies as directed for various functions held in the convention center, showroom, and any other necessary events.
- Assists with serving food and beverage orders to customers.
- Verifies set up book to ensure all BEO's are covered for the week.
- Attends BEO meetings as required.
- Complies will all needs for the function set-ups i.e., Silver, linen, skirting, china, glassware, and other requirements.
- Maintains overall cleanliness and appearance of designated area of responsibility.
- Performs all opening, closing, cleaning, and stocking responsibilities.
- Assists other floor personnel on an as needed basis.
- Performs all duties in accordance with Chinook Winds Casino Resort customer service standards.
- Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs, and services.
- Provides input or recommendations for improvements and changes in processes or services.
- All other duties as assigned.
Position Qualifications
Competency Statements
Communication Skills- Ability to communicate effectively with others verbally.
Customer Oriented- Ability to take care of the customers' needs while following company procedures.
Enthusiastic- Ability to bring energy to the performance of a task.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Education
High school diploma or GED preferred.
Experience
6 months prior banquet set up experience preferred.
Certificates & Licenses
Must obtain a Siletz Tribal Gaming License.
Must have a Food Handlers Permit before the start date.
Must obtain VIP (Visually Impaired Persons) Permit within 45 days of employment.
Driver's License preferred.
Other Requirements
Knowledge of regulations governing food preparation and service.
Basic math skills.
Physical Demands
- Stand Constantly
- Walk Constantly
- Sit Not Applicable
- Handling/Fingering Constantly
- Reach Outward Constantly
- Reach Above Shoulder Occasionally
- Climb Not Applicable
- Crawl Occasionally
- Squat or Kneel Frequently
- Bend Frequently
- 10 lbs or less Constantly
- 11-20 lbs Constantly
- 21-50 lbs Frequently
- 51-100 lbs Occasionally
- Over 100 lbs Occasionally
- 12 lbs or less Constantly
- 13-25 lbs Frequently
- 26-40 lbs Occasionally
- 41-100 lbs Occasionally
Other Physical Requirements
Vision: Near and Far
Sense of Sound
Sense of Smell
Sense of Taste
Work Environment
Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects.
Working Conditions
Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.
Salary Description
18.00 - 25.50 per hour
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