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Global Datacentre Coordinator
2 months ago
Global Datacentre Specialist will be responsible for operations within our Datacentre estate as well as project involvement.
Working closely with team leads, team managers, project managers, and engineering teams across Global Infrastructure & Platforms (GI&P) infrastructure domains, the Global Datacentre Specialist will be a key contributor in maintaining Datacenter services.
You’ll need to bring a positive team player, enthusiastic, self-starter and flexible attitude in applying different techniques to help drive successful outcomes. You are also expected to bring fresh thinking and ideas, inspired by other successful programs you have part of. You should be an excellent communicator with the passion and resilience to get things done
Responsibilities:You will collaborate with technical leaders and contributors as you provide contributions to common goals. Additional responsibilities include:
- Planning and installation of hardware into our datacenters utilising Nlyte.
- Co-Coordinating installs working closely with our vendors.
- Asset management utilising DCIM tooling Nlyte.
- Ensuring that incidents, requests and/or problems and changes are handled according to agreed ARM procedures & Service Level Agreement.
- Documentation management & knowledge sharing to improve first time fix rate.
- Monitoring the Datacentre infrastructure & react pro-actively where possible to resolve alerts.
- Ensuring that appropriate action is taken to anticipate, investigate and resolve problems in systems, services and processes.
- Understanding of datacentre best practice.
- Basic Knowledge of various types of datacentre hardware.
- Familiarity with Datacentre products and solutions.
- Excellent communication skills and the ability/willingness to learn new technologies.
- Nlyte or simular DCIM tooling.
- Hardware installation experience.
- Experience in PDU management.
- Windows administration skills
- Understanding of ITIL framework.
We offer exciting and interesting work in global and diverse team. Arm's growth trajectory will ensure career progression and the opportunity to have a significant impact on our success.
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Accommodations at ArmAt Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.
Hybrid Working at ArmArm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.
Equal Opportunities at ArmArm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
