Compliance Specialist

LocationSan Francisco, New York City, DFW Employment TypeFull time Location TypeOn-site DepartmentUnderwriting Compensation $100K – $140K • Offers Equity Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Shepherd's total compensation package for employees. Other benefits include stock options, an unlimited paid time off policy, and 100% coverage on medical, vision and dental insurance. What We Do We provide savings on insurance premiums for commercial businesses that are leveraging modern technology on their worksites. While we began with commercial construction, we're expanding into adjacent sectors, including Energy, Agriculture, and Real Estate. Our Investors To date, Shepherd has raised over $20M from leading investors, including: Y Combinator – W21 cohort Susa Ventures – lead our Pre-Seed round Spark Capital - lead our Seed round Costanoa Ventures + Intact Ventures – lead our Series A round And several more. Our Team We're a team of technologists and insurance enthusiasts, bridging the two worlds together. Check out our team page to meet some of us The Role About the Role We are seeking a detail-oriented Compliance Specialist to manage day-to-day insurance compliance operations. Reporting to the Compliance Lead, you'll be the first point of contact for compliance inquiries, triaging requests from internal stakeholders and external vendors as well as supporting audit-readiness by maintaining critical systems and tracking key compliance and licensing matters. Key Responsibilities Regulatory Guidance Responds to basic (Tier-1) compliance inquiries from Underwriters, Customer Experience, and Engineering by applying established guidance found within the Compliance Repository. Escalates more complex or unique inquiries (Tier 2 and 3) with context and a proposed response. Maintains Shepherd's Compliance Repository, including logging resolved inquiries to ensure uniform guidance across the organization. Assists with the creation and supports the development of micro-trainings, guidelines, and reference sheets tied to the Regulatory Repository. Forms & Filings Management Manages the Policy Forms filing process, including tracking all approved, filed, and manuscript forms with approval/effective dates and usage notes as well as coordinating with external filing services. Maintains the filing calendar, prepares filing packets, manages vendor portal submissions, and maintains version control library for all filed forms. Supports responding to state objections and assists the Compliance Lead in response preparation as Shepherd continues to expand its insurance offerings. Licensing & Producer Onboarding Facilitates the producer onboarding process and renewals including maintaining our internal producer management database, ensuring data hygiene, document collection, and gathering all necessary items. Maintains Shepherd’s producer licences and coordinates Shepherd’s surplus lines filings in coordination with the Customer Experience team and escalates filings issues when needed. Manages renewal calendars for licences and surplus lines filings, coordinating with Customer Experience to resolve any issues. Audit & File Review Maintains organized audit files and regulatory correspondence in the event of a regulatory audit. Conducts periodic underwriting file spot-checks against the Compliance Repository. Tracks remediation tasks and maintains compliance audit checklist. Qualifications Required Qualifications 2–5 years of experience in insurance compliance, regulatory affairs, or related roles. Knowledge of insurance regulations, state filing requirements, and/or licensing processes. Experience maintaining compliance trackers, audit files, and regulatory documentation systems. Excellent organizational skills with meticulous attention to detail. Ability to work with AI-assisted or automated workflows. Strong written and verbal communication skills. Sound judgment on when to elevate complex or novel issues. Preferred Qualifications Experience with filing insurance forms and filing platforms such as SERFF. Understanding of surplus lines regulations, filing requirements, and taxes. Experience with commercial insurance products (GL, property, workers comp). Familiarity with producer licensing requirements. This is an onsite position in our New York City, San Francisco, or Dallas Fort Worth offices. Benefits 🏥 Premium Healthcare100% contribution to top-tier health, dental, and vision 🏖️ Unlimited PTOFlexibility to take the time off, recharge, and perform 🥗 Daily lunches, dinners, and snacksWe work together, and enjoy meals together too 🖥️ SF, NYC, or Dallas-Fort Worth OfficesPremium office spaces on both coasts with daily lunches provided 📚 Professional DevelopmentAccess to premium coaching, including leadership development 🏦 401(k) PlanCompetitive 401(k) plan offered 🐶 Dog-friendly officePlenty of dogs to play with and make friends with in the SF office Compensation Range: $100K - $140K #J-18808-Ljbffr