Fraud Case Manager
2 weeks ago
STRATEGIC STAFFING SOLUTIONS HAS AN OPENING
Job Title: Fraud Case Manager
Location: Charlotte, NC (On-Site)
Duration: 4+ Months
Job Description:
As a member of the Service Delivery team, the Fraud case manager will leverage tools and applications to research, resolve, and respond to customer inquiries, adhering to standards, processes and procedures.
This role involves managing a case load in a case management system (Pega), responding to internal and external inquiries via written correspondence, reviewing and dispositioning incoming affidavits for completion to route for further processing, and printing and mailing physical correspondence when required.
Desired qualifications:
• Experience resolving and working through basic to moderate internal or external inquiries using independent critical thinking, strong customer service experience with written communications, and prior experience in case load management.
• Previous experience with Hogan, OIB, and working cases in Pega is a plus.
• Experience working in an email production support environment-Intermediate Microsoft Office (Outlook, Excel, Word, PowerPoint, Microsoft Teams, OneNote) skills-Ability to navigate multiple applications, systems, and document types
• Ability to grasp business issues quickly, recommend solutions, and drive for resolutions-Prior experience with Unclaimed Property Preferred
• Previous financial services experience will be a big plus-Basic banking knowledge along with critical independent thinking skills will be ideal
The top three qualities we are looking for are:
• Reading comprehension
• Research driven (but also efficient with conducting research)
• Case Management experience
The S3 Difference:
The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities. The four pillars of our company are to:
• Set the bar high for what a company should do
• Create jobs
• Offer people an opportunity to succeed and change their station in life
• Improve the communities where we live and work through volunteering and charitable giving
-
Charlotte, United States Workforce Connections Full timeDirect Hire Opportunity Consumer Product Strategy Analyst III- Fraud Strategies Location Options: Charlotte, NC, US Fort Worth, TX, US Jacksonville, FL, US Kennesaw, GA, US Newark, DE, US Phoenix, AZ, Job Description The Emerging Fraud Strategies Group within the Client Protection Organization is looking for experienced analytical professionals to join our...
-
Senior Data Scientist, Fraud Risk
2 days ago
Charlotte, United States Square Full timeWe are looking for a Data Scientist to join our Risk Data team. You'll build processes to root out high-risk activity across the Square platform of products. You will also manage top level Risk KPIs, establish core operational metrics, and make impro Data Scientist, Risk, Fraud, Scientist, Senior, Operations, Technology
-
Consumer Product Strategy Manager II
Found in: beBee jobs US - 3 weeks ago
Charlotte, North Carolina, United States Bank of America Corporation Full timeJob Description At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...
-
Senior Data Scientist, Fraud Risk
16 hours ago
Charlotte, United States Square Full timeJob Description We are looking for a Data Scientist to join our Risk Data team. You'll build processes to root out high-risk activity across the Square platform of products. You will also manage top level Risk KPIs, establish core operational metrics, and make improvements by using machine learning solutions or through analysis. The Risk Data Scientist...
-
Actimize Testing Lead
2 weeks ago
Charlotte, United States eTeam Full timeMandate Skillset: -Data Analysis -Domain knowledge (AML, Fraud) -SQL -DataStage -JIRA -ALM -Automation Brief JD: The ideal candidate will have to manage multiple projects/deliverables at the same time. Interface with Business and other IT teams. Hands-on experience in Data Analysis, SQL, JIRA and ALM is required. This is a senior role which would oversee...
-
Bilingual Case Manager
Found in: Appcast Linkedin GBL C2 - 2 days ago
Charlotte, United States Jones Networking Full timeBilingual Case Manager / Personal InjuryCharlotte, North CarolinaJones Networking is recruiting for a Bilingual Case Manager for an opportunity with a Personal Injury Law Firm in Charlotte, North Carolina. Our client offers a competitive salary, generous health benefits package, life and disability insurance, 401(k) retirement plan and excellent work-life...
-
Bilingual Case Manager
1 day ago
Charlotte, United States Jones Networking Full timeBilingual Case Manager / Personal InjuryCharlotte, North CarolinaJones Networking is recruiting for a Bilingual Case Manager for an opportunity with a Personal Injury Law Firm in Charlotte, North Carolina. Our client offers a competitive salary, generous health benefits package, life and disability insurance, 401(k) retirement plan and excellent work-life...
-
Senior Data Scientist, Fraud Risk
Found in: Resume Library US A2 - 3 days ago
Charlotte, North Carolina, United States Square Full timeJob Description We are looking for a Data Scientist to join our Risk Data team. You'll build processes to root out high-risk activity across the Square platform of products. You will also manage top level Risk KPIs, establish core operational metrics, and make improvements by using machine learning solutions or through analysis. The Risk Data Scientist...
-
Foster Care Case Manager
2 weeks ago
Charlotte, United States Children's Hope Alliance Full timeJob DescriptionJob DescriptionDescription:The Case Manager will coordinate services and resources for youth and families being served. The Case Manager provides ongoing support and training to foster parents as well as ensuring that foster parents maintains compliance with established standards. The Case Manager is responsible for documentation and files for...
-
Foster Care Case Manager
3 days ago
Charlotte, United States Children's Hope Alliance Full timeJob DescriptionJob DescriptionDescription:The Case Manager will coordinate services and resources for youth and families being served. The Case Manager provides ongoing support and training to foster parents as well as ensuring that foster parents maintains compliance with established standards. The Case Manager is responsible for documentation and files for...
-
Life Coach
3 weeks ago
Charlotte, United States INLIVIAN Full timeJob DescriptionJob DescriptionTitle: Life Coach (Case Manager) - (All programs FSS, MTW, Hope VI etc.) Reports To: Program Manager Department/Division: CORE FLSA Status: Exempt Position Summary Responsible for developing and delivering a broad range of counseling and referral services for low-income participants in assigned client services program(s),...
-
Audit Manager
Found in: beBee jobs US - 3 weeks ago
Charlotte, North Carolina, United States Bank of America Full timeJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...
-
Director - Audit Services - Financial
3 days ago
Charlotte, United States Atrium Health Full timeOverview Job Summary Responsible for overseeing Internal Audit Support Services, Financial, and Financial Reporting assurance services that support the consolidated financial statement audit of Advocate Health, Inc., including accounting, payroll, human resources, charitable foundation, grants, investments, treasury, revenue cycle - billing and collections,...
-
Senior Global Financial Crimes Investigator
Found in: beBee S US - 3 weeks ago
Charlotte, United States Bank of America Full timeJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...
-
Director - Audit Services - Financial
Found in: beBee S US - 3 weeks ago
Charlotte, United States Atrium Health Full timeOverview Job Summary Responsible for overseeing Internal Audit Support Services, Financial, and Financial Reporting assurance services that support the consolidated financial statement audit of Advocate Health, Inc., including accounting, payroll, human resources, charitable foundation, grants, investments, treasury, revenue cycle – billing and...
-
Director - Audit Services - Financial
2 weeks ago
Charlotte, United States Atrium Health Full timeOverview Job Summary Responsible for overseeing Internal Audit Support Services, Financial, and Financial Reporting assurance services that support the consolidated financial statement audit of Advocate Health, Inc., including accounting, payroll, human resources, charitable foundation, grants, investments, treasury, revenue cycle - billing and collections,...
-
Audit Manager
Found in: beBee S US - 3 weeks ago
Charlotte, United States Bank of America Full timeJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...
-
Ada Jenkins Center
3 weeks ago
Charlotte, United States Ascend Nonprofit Solutions Full timeJob DescriptionJob DescriptionUnder the general direction of the Director of the Economic Mobility Department and in accordance with the mission of the Ada Jenkins Center, Housing First Case Managers support individuals and families in meeting their goals by assisting them in obtaining and maintaining housing.Housing First Case Managers will be assigned to...
-
Ada Jenkins Center
2 days ago
Charlotte, United States Ascend Nonprofit Solutions Full timeJob DescriptionJob DescriptionUnder the general direction of the Director of the Economic Mobility Department and in accordance with the mission of the Ada Jenkins Center, Housing First Case Managers support individuals and families in meeting their goals by assisting them in obtaining and maintaining housing.Housing First Case Managers will be assigned to...
-
Senior Global Financial Crimes Investigator
Found in: beBee jobs US - 2 weeks ago
Charlotte, North Carolina, United States Bank of America Full timeJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...