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Director of Operations

1 month ago

Lebanon, United States Strickler Insurance Full time

Strickler Insurance Agency, Lebanon, PA, is a fourth-generation, family-owned insurance provider offering comprehensive solutions in home, auto, life, health, business, and workers compensation. Founded in 1860 with a commitment to protecting the lives and assets of clients, Strickler Insurance focuses on delivering affordable, reliable products paired with an exceptional level of personal service. The team of experienced advisors builds long-term relationships, tailoring solutions to meet each client's unique needs.

Strickler Insurance Agency is seeking a Director of Operations to lead and enhance daily operations. This role will partner closely with the company owner and play a critical role in driving the agency's operational excellence, team development, and strategic growth. The Director of Operations will oversee functions including human resources, IT, finance, marketing, and facilities management, while also advancing tactical initiatives and supporting our customer-first culture. A successful track record of developing team members and the ability to strengthen and live out company values are essential to the role. This is an excellent opportunity for a leader who is passionate about customer service and operational excellence, with a desire to make a lasting impact in a well-established agency.

Director of Operations Position Qualifications:
- Bachelor's degree or equivalent experience, required; Advanced degree or continuing education, a plus
- Minimum of five years of progressive leadership experience with the ability to influence and develop teams
- Experience in the insurance industry and/or experience in a highly regulated environment, strongly preferred
- Demonstrated proficiency with technology including Microsoft Office Suite, required. CRM Software experience, desired
- Excellent verbal and written communication skills
- Demonstrated community involvement, desired

Please submit resume and cover letter: www.NorthGroupConsultants.com/jobs