Manager of Cross Border Services

4 weeks ago

Laredo, United States RJ Logistics Full time

Job Type

Full-time

Description

Summary

The Manager of Cross Border Services is responsible for overseeing and supporting the daily operations of the cross-border business unit, focusing on flatbed, Conestoga, open deck, heavy haul, and oversized transportation. This role is accountable for ensuring operational efficiency, resource allocation, and maintaining strong customer relationships. The Manager works closely with internal teams and external partners to deliver consistent, high-quality services. This position requires solid industry knowledge, strong team leadership, and problem-solving skills to drive operational success and ensure customer satisfaction.

Key Responsibilities

  • Oversee Cross-Border Business Operations: Hands-on working management of daily operations, including flatbed, Conestoga, open deck, heavy haul, cross-border, and oversized shipments, ensuring alignment with company performance and service goals.
  • Team Management & Development: Lead, mentor, and support team members by implementing workforce management strategies to optimize talent and achieve operational goals.
  • Operational Efficiency: Implement and monitor continuous improvement initiatives to streamline processes, enhance efficiency, and manage scalability.
  • Encourage Collaboration: Foster a culture of open communication and collaboration, ensuring team members are motivated and engaged in contributing to operational success.
  • Customer Service Excellence: Ensure consistent service delivery to enhance customer experience, resolve issues promptly, and drive service quality improvements.
  • Cross-Department Collaboration: Work with other departments to create cross-functional synergies, streamline workflows, and support integrated logistics solutions.
  • Support Sales Growth: Collaborate with the sales team to identify growth opportunities, leverage assets, and ensure service capabilities align with market demands.
  • Carrier Relations & Capacity Management: Build and maintain strong relationships with carriers, managing capacity planning and resource allocation to meet growth targets.
  • Monitor KPIs & Reporting: Track performance metrics, create reports, and ensure that objectives and deadlines are met.
  • Other Duties & Responsibilities: Perform other related tasks as needed to support the operational growth of the cross-border business unit.
Skills and Abilities
  • Strong organizational skills with the ability to manage multiple shipments and meet deadlines.
  • Problem-solving skills to handle logistical challenges and disruptions.
  • Detail-oriented approach to tracking shipments and managing documentation.
  • Excellent interpersonal and communication skills with the ability to build and maintain strong relationships with customers, peers, and carriers.
  • Ability to adapt quickly to new conditions, priorities, and challenges in a dynamic work environment.
  • Proficiency in data analysis and using KPIs to make informed decisions.
  • Thrives in a collaborative team environment but maintains a results-oriented focus.
Education and Experience
  • Bachelor's degree in supply chain management, business administration or related field or equivalent experience.
  • Freight Brokerage Sales and Operations (4+ years).
  • Experience in a managerial or leadership role (2+ years).
  • Knowledge of cross-border logistics, particularly in Mexico
  • Performance management experience
  • Familiarity with transportation management systems (TMS), with McLeod being preferred.
  • Proficient in Microsoft Suites (Excel, Word, Outlook)
Physical Demands and Work Environment
  • Ability to sit in a stationary position for prolonged periods of time.
  • Ongoing computer usage and typing. Specific vision abilities and fine manipulation required.
  • Frequent human interactions require listening, expressing, and exchanging ideas verbally and written.
  • Cognitive skills needed to complete tasks (e.g., learning, problem-solving, comprehending).
  • Regular, predictable attendance.
  • Light to moderate noise levels (i.e., business office with computers, phone, printers, light traffic).
  • Light lifting up to 20 pounds may be required.

RJ Logistics, LLC is an Equal Opportunity Employer (EEO). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • Commercial Tire Consultant

    2 months ago

    Laredo, United States Border Tire Full time

    Job DescriptionJob DescriptionReady for Long-Term Success with an Established Michelin Commercial Servicing Network (MCSN) Dealer? We value your experience and welcome you to apply for Commercial Tire Consultant with Border Tire in Laredo, TX!If you:Value building meaningful relationships with clients, offering expert advice and tailored solutions to meet...

  • Cardiology Nurse Practitioner

    4 weeks ago

    Laredo, United States Universal Health Services (UHS) Full time

    Are you a Nurse Practitioner (NP) or Physician Assistant (PA) looking for full-time positions in Laredo, Texas? Join the thriving Cardiology Clinic at Laredo Physician Group! We're actively seeking dedicated NP/PAs to collaborate with our Cardiologist, providing essential services to our community.Enjoy Competitive Compensation, Comprehensive Benefits, and...

  • Safety Lanes Inspector

    1 month ago

    Laredo, United States MVT Services Full time

    Job DescriptionJob DescriptionJoin the MVT family!!! Mesilla Valley Transportation is hiring Safety Lane Inspectors in Laredo, TX!TheSafety Lane Inspectormust have patience, an understanding of mechanics, and an eye for detail.Key measures of success include:Following instructions and responding to management direction.Identifies and resolves problems/tasks...

  • Safety Lanes Inspector

    2 weeks ago

    Laredo, United States MVT Services Full time

    Job DescriptionJob DescriptionJoin the MVT family!!! Mesilla Valley Transportation is hiring Safety Lane Inspectors in Laredo, TX!TheSafety Lane Inspectormust have patience, an understanding of mechanics, and an eye for detail.Key measures of success include:Following instructions and responding to management direction.Identifies and resolves problems/tasks...

  • Seeking Urologist for Laredo, TX

    6 months ago

    Laredo, United States Universal Health Services Full time

    Opportunity Details:Laredo Physicians Group is currently seeking a dedicated Urologist to join our esteemed medical team in Laredo, TX. This position offers a unique schedule with 180 shifts per year, working on a one-week-on, one-week-off basis. The ideal candidate will be committed to providing exceptional care to patients in a fast-paced hospital...

  • Exciting Opportunity for Interventional Cardiologist in Laredo, TX

    6 months ago

    Laredo, United States Universal Health Services Full time

    Opportunity Details:Exciting Opportunity for Interventional Cardiologist in Laredo, TX - Competitive Compensation and Vibrant Location! Position Overview: We are currently seeking a dedicated Interventional Cardiologist to join our esteemed medical team in Laredo, TX. The ideal candidate will be committed to providing exceptional care to patients in a...

  • Urologist Opportunity in Laredo, TX

    1 month ago

    Laredo, Texas, United States Doctors Hospital of Laredo Full time

    Urologist Opportunity in Laredo, TXLaredo Physicians Group is seeking a dedicated Urologist to join our medical team in Laredo, TX. This position offers a unique schedule with 180 shifts per year, working on a one-week-on, one-week-off basis.Position Requirements:A Texas Medical License or eligibility is required.Spanish-speaking ability is welcomed but not...

  • Exciting Opportunity for Hematology/Oncology Physician in Laredo, TX

    8 months ago

    Laredo, United States Universal Health Services Full time

    Opportunity Details:Exciting Opportunity for Hematology/Oncology Physician in Laredo, TX - Competitive Compensation and Growth Potential!Position Overview: A thriving private practice is recruiting a Hematology/Oncology physician to practice at the only Accredited Cancer Center South of San Antonio. This position offers outstanding growth potential and a...

  • Local Dispatcher

    2 months ago

    Laredo, United States MVT Services Full time

    Job DescriptionJob DescriptionMesilla Valley Transportation began in 1982 as a small independent fleet in the Southwest. In the late '80s, MVT went through a controlled growth spurt and began to encompass the 48 connected states and Canada.Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We...

  • Import Coordinator

    1 month ago

    Laredo, Texas, United States DLP Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Import Coordinator to join our team at DLP Services. As a key member of our imports team, you will be responsible for ensuring the smooth flow of goods into the US, while adhering to all relevant customs regulations and customer requirements.Key ResponsibilitiesReview and verify commercial...

  • Cardiology Nurse Practitioner

    3 weeks ago

    Laredo, United States Universal Health Services (UHS) Full time

    p>Are you a Nurse Practitioner (NP) or Physician Assistant (PA) looking for full-time positions in Laredo, Texas? Join the thriving Cardiology Clinic at Laredo Physician Group! We're actively seeking dedicated NP/PAs to collaborate with our Cardiologist, providing essential services to our community.Located on the vibrant south Texas border, Laredo boasts a...

  • Family Practice

    3 weeks ago

    Laredo, United States Universal Health Services Full time

    100% Outpatient Family Medicine Physician Positions Available in Laredo, TX! Are you a dedicated Family Medicine Physician seeking a rewarding opportunity in Laredo, TX? Look no further! We are actively seeking 100% outpatient Physician, passionate and skilled Family Medicine Physicians to join our reputable practice on a full-time basis. Position...

  • Family Practice/Primary Care Nurse Practitioner

    4 weeks ago

    Laredo, United States Universal Health Services (UHS) Full time

    Laredo Physician Group is recruiting a full-time NP/PA to work in a very busy Out Patient Family Medicine practice. This is a full-time opportunity offering a competitive compensation and benefits package. Doctor's Hospital of Laredo is a 180-bed facility, one of five hospitals in Laredo. With over 160 medical staff members, the hospital is a Level III...

  • Traveling Medical Imaging Specialist

    4 weeks ago

    Laredo, Texas, United States Cross Country Allied Full time

    Cross Country Allied is seeking a skilled travel CT Technologist for a dynamic travel opportunity.Job SummarySpecialty: CT TechnologistDiscipline: Allied Health ProfessionalEmployment Type: TravelAs a CT technologist, you will utilize computerized tomography to capture high-quality medical images of patients for diagnostic purposes. You will work in a...

  • Full-Time Cardiology Nurse Practitioner or Physician Assistant Opportunity in Laredo, Texas

    4 months ago

    Laredo, TX, United States Universal Health Services (UHS) Full time

    Are you a Nurse Practitioner (NP) or Physician Assistant (PA) looking for full-time positions in Laredo, Texas? Join the thriving Cardiology Clinic at Laredo Physician Group! We're actively seeking dedicated NP/PAs to collaborate with our Cardiologist, providing essential services to our community.Enjoy Competitive Compensation, Comprehensive Benefits, and...

  • Full Time GI opportunity in Laredo, TX

    6 months ago

    Laredo, United States Universal Health Services Full time

    Opportunity Details:Are you a talented Gastroenterologist searching for a fulfilling opportunity in Laredo, Texas? Your search ends here! Laredo Physicians Group is offering an exciting position just for you.Position Requirements:Texas Medical License or eligibility.Spanish-speaking ability is welcomed but not mandatory.Position Highlights:Competitive...

  • Survey Manager

    2 months ago

    Laredo, United States Primoris Services Corporation Full time

    Primoris Heavy Civil is currently searching for an experienced Survey Manager for our Laredo, Tx project. The ideal candidate will possess a strong technical background in land, bridge, and road surveying. Must have exceptional leadership abilities and a commitment to delivering high-quality results. This role involves coordinating field operations, ensuring...

  • Survey Manager

    1 month ago

    laredo, United States Primoris Services Corporation Full time

    Primoris Heavy Civil is currently searching for an experienced Survey Manager for our Laredo, Tx project. The ideal candidate will possess a strong technical background in land, bridge, and road surveying. Must have exceptional leadership abilities and a commitment to delivering high-quality results. This role involves coordinating field operations, ensuring...

  • Survey Manager

    2 months ago

    Laredo, United States Primoris Services Corporation Full time

    Primoris Heavy Civil is currently searching for an experienced Survey Manager for our Laredo, Tx project. The ideal candidate will possess a strong technical background in land, bridge, and road surveying. Must have exceptional leadership abilities and a commitment to delivering high-quality results. This role involves coordinating field operations, ensuring...

  • Survey Manager

    1 month ago

    laredo, United States Primoris Services Corporation Full time

    Primoris Heavy Civil is currently searching for an experienced Survey Manager for our Laredo, Tx project. The ideal candidate will possess a strong technical background in land, bridge, and road surveying. Must have exceptional leadership abilities and a commitment to delivering high-quality results. This role involves coordinating field operations, ensuring...