Luxury Sales Associate

1 week ago

Aspen, United States EMERGING BLUE Full time

We are seeking Sales Associates to support our client, a luxury brand that will be opening a new store in Aspen. This role requires individuals with high-end retail experience, exceptional client service skills, and a passion for luxury brands. Sales Associates will provide an elevated, concierge-level experience to clients, ensuring they receive the highest level of personalized service. They will develop a deep understanding of the brand's craftsmanship, collections, and brand story, engaging with Aspens discerning clientele in an exclusive setting. Responsibilities Provide exceptional luxury service and a personalized shopping experience. Build and maintain relationships with high-net-worth clientele, utilizing strategies to drive sales and foster brand loyalty. Communicate the brand story, craftsmanship, and unique qualities of each collection. Assist in private appointments, VIP experiences, and in-store activations. Meet and exceed individual and team sales goals. Merchandising & Brand Presentation Ensure product displays reflect the luxury aesthetic and high merchandising standards. Maintain showroom organization and cleanliness, ensuring a seamless and inviting shopping experience. Assist in inventory tracking and product management. Operations & Team Support Work closely with the Sales Manager and fellow associates to ensure a smooth and successful operation. Process transactions efficiently using POS and CRM systems. Participate in brand events and activations, engaging with clients and brand ambassadors. Adhere to company policies and luxury service protocols. Qualifications Education and Experience Requirements: 3+ years of luxury retail experience, preferably in fine jewelry, high-end fashion, or art. Strong background in clienteling, relationship management, and luxury service delivery. Experience in experiential retail, VIP activations, or high-touch sales environments. Proficiency with POS systems and CRM tools. Additional Qualifications Polished, professional, and engaging personality with excellent communication skills. Self-motivated and results-driven, with a passion for luxury brands and storytelling. Ability to adapt to a fast-paced, high-profile retail setting while maintaining brand integrity. Exceptional attention to detail and merchandising skills. Seniority level Mid-Senior level Employment type Full-time Job function Sales, Business Development, and Customer Service Industries: Retail Luxury Goods and Jewelry and Retail Apparel and Fashion #J-18808-Ljbffr

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