Salesforce Functional Analyst
2 weeks ago
Role: Salesforce Functional Analyst / Solutions Architect - Marketing Domain
Denver CO - Day One Onsite
Key Skills:
Salesforce.com Expertise: Extensive experience in Salesforce.com configuration, customization, and integration, with a focus on marketing cloud functionalities (Marketing Cloud, Pardot, etc.). Skilled in leveraging Salesforce tools to streamline marketing operations and enhance customer engagement.
Custom Solutions Development: Proficient in developing and implementing custom marketing solutions, leveraging platforms like Salesforce to design innovative applications that address specific business needs. Capable of managing full project lifecycles, including delivery and post-implementation support.
Delivery Management: Experienced in project management and delivery, ensuring projects are executed on time and within budget. Skilled at coordinating cross-functional teams, managing stakeholders' expectations, and driving project success through effective planning and execution.
Documentation Expertise: Strong documentation skills, including creating functional specifications, user manuals, process flows, and training materials. Able to communicate complex technical concepts in clear and concise language to diverse stakeholders.
Marketing Domain Knowledge: In-depth understanding of marketing processes, including campaign management, lead generation, customer segmentation, and marketing analytics. Proficient in leveraging technology to optimize marketing strategies and drive business growth.
Agile Project Delivery: Strong background in Agile project management methodologies, including Scrum and Kanban. Led cross-functional Agile teams to deliver iterative solutions, ensuring adaptability to changing requirements and maximizing project efficiency.
Website Implementation: Hands-on experience in implementing and managing websites, utilizing content management systems (CMS) such as WordPress or Umbraco. Designed user-centric websites aligned with marketing strategies and objectives.
Professional Experience:
Project Delivery and Management: Led and managed end-to-end project delivery, from requirements gathering and solution design to implementation and deployment. Ensured projects met quality standards, timelines, and budgetary constraints.
Documentation and Communication: Developed comprehensive functional specifications, user guides, and training materials to support project implementations and facilitate user adoption. Communicated project updates and deliverables effectively to stakeholders.
Stakeholder Engagement: Collaborated closely with business stakeholders, technical teams, and third-party vendors to understand requirements and expectations. Acted as a bridge between business users and technical teams, ensuring solutions align with business needs.
Quality Assurance: Conducted thorough testing and quality assurance activities to validate solution functionality and ensure adherence to requirements. Implemented feedback loops to continuously improve deliverables.
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