RN Case Manager

OverviewAt Strive Health, we’re driven by a purpose: transforming the broken kidney care system. Through early identification, engagement, and comprehensive coordinated care, we significantly improve outcomes for people with kidney disease, reducing emergency dialysis and inpatient utilization. Our high-touch care model integrates with local providers and uses predictive data to identify and support at-risk patients along their entire care journey. We embrace diversity, celebrate successes, and support each other, making Strive the destination for top talent in healthcare.What You’ll DoStrive’s RN Care Managers are a critical part of supporting patient care for individuals with Chronic Kidney Disease (CKD) and End-Stage Renal Disease (ESRD). Serving as a vital resource for patients, families, local care teams, and healthcare professionals, the RN Care Manager coordinates services to optimize care delivery. This hybrid role is primarily telecommunication-based but may require on-site visits to various healthcare settings or patient homes. In-home visits may be included based on patient requirements, with potential face-to-face meetings with colleagues and leadership as needed. This role reports to the Lead, RN Care Manager.Work closely with the care team to craft personalized and thorough care plans addressing the clinical and non-clinical needs of each patient.Conduct regular assessments onsite and virtually to detect undisclosed medical or social issues and changes in the home environment that could pose risks, promptly referring such matters to the appropriate channels for resolution.Initiate proactive outreach to patients and/or clinics as outlined in program guidelines to evaluate their status, offer assistance, and address inquiries promptly.Manage a diverse patient panel, swiftly and accurately evaluating individual needs while adhering to NCQA standards for complex case management.Communicate updates to the care team and family members, identify gaps in patient understanding of their health status, and deliver tailored education and resources to promote informed decision-making.Act as a liaison with dialysis facilities, conveying care plan updates to facilitate smooth transitions in care, and maintain accurate program software records.Generate and evaluate reports using Strive data platforms to identify trends, anomalies, and areas requiring focus.Provide culturally sensitive care to meet the diverse needs of Strive patients, fostering collaboration and communication among all clinical team members to enhance care provision.Utilize clinical judgment, analytical skills, regular and predictable attendance, and knowledge of case management programs to deliver high-quality care.Provide in-person patient care which may include standing, sitting, walking, pushing, pulling, and lifting.Minimum QualificationsAssociate’s degree from an accredited school of nursing.Current Registered Nurse (RN) license in the state of practice.3+ years combined of related education, experience, or certification.Current BLS or CPR Certification required.Efficient and reliable transportation, including an active driver’s license, allowing for travel across an assigned region to meet patient needs. Locations may include offices, clinics, and patient homes.Internet connectivity with minimum speeds: 3.8 Mbps up / 3.0 Mbps down; latency < 60 ms.Preferred Qualifications3+ years experience in nephrology, ER, ICU, Cardiac, or Ambulatory Complex case management nursing.Proficiency in Microsoft 365 Suite (Word, Outlook, Excel) due to working in a hybrid-remote environment.About YouExperience developing strong patient and family relationships that foster engagement and best outcomes for Strive Health’s Model of Care.Demonstrated experience with proactively contacting patients and/or clinics to assess clinical and non-clinical needs.Proficiency with documenting and navigating electronic medical records (EMR) and care plan management.Annual Salary Range: $85,000.00-$104,000.00Strive Health is an equal opportunity employer and drug-free workplace. We are unable to provide work visa sponsorship at this time. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation in completing this application, interviewing, or any pre-employment testing, please direct your inquiries to talentacquisition@strivehealth.com. #J-18808-Ljbffr