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Travel Agent

4 months ago

Atlanta, United States Teplis Travel Full time

Teplis Travel has been in business for decades. Join our team and enjoy the best of all worlds at a high touch corporate travel management company with a global footprint. JOB DESCRIPTIONIssue tickets that cannot be processed by automated ticketing following all industry rules and regulations Make certain that all airline specific and client specific entries are included Work with and coach agents regarding records with missing or incorrect entries Manage the unused ticket process verifying that unused tickets are routed correctly to profiles and distribute the unused ticket reports Manage the exception process, obtain and track waivers Manage the name change process for key accounts Conduct research on ticketing and operations questions BE AN INTEGRAL PART OF THE OPERATIONS LEADERSHIP TEAMRequirementsREQUIREMENTSAt least 5 years ticketing experience on Travelport WorldspanMS Office proficientSabre and Travelport + experience a plusPrior experience with automated QC programs desired but not requiredPrior experience with Unused Ticketing Programs desired but not required BenefitsCOMPETITIVE SALARY AND BENEFITS including PTO, PAID HOLIDAYS, 401K, 401K Match, Health, Dental, Disability Benefits and Creative Schedules