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Relationship Banker
1 month ago
Relationship Banker - Peninsula South area Sunnyvale, California; Cupertino, California; Palo Alto, California; Redwood City, California; Mountain View, California Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law. Job Responsibilities: Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Accurately and efficiently processing cash transactions for clients as needed. Having deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connecting them to solutions that meet their financial goals. Executing the bank's risk culture and striving for operational excellence. Building relationships with clients to meet financial needs. Following established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. Growing business knowledge and network by partnering with experts in small business, lending, and investments. Managing financial center traffic, appointments, and outbound calls effectively. Driving the client experience. Managing cash responsibilities. Required Qualifications: Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. Collaborates effectively to get things done, building and nurturing strong relationships. Displays passion, commitment, and drive to deliver an experience that improves our clients’ financial lives. Is confident in identifying solutions for new and existing clients based on their needs. Communicates effectively and confidently, and is comfortable engaging all clients. Has the ability to learn and adapt to new information and technology platforms. Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). Applies strong critical thinking and problem-solving skills to meet clients’ needs. Efficiently manages time and capacity. Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: Experience in financial services and knowledge of financial services industry, products, and solutions. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. Six months of cash handling experience. Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration, or finance. Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent. Shift: 1st shift (United States of America) Hours Per Week: 40 #J-18808-Ljbffr
