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Leasing and Marketing Associate

2 months ago

Kansas City, United States JVM Realty Full time

The Leasing Associate is responsible for marketing, leasing, and pre-leasing apartments. The Leasing Manager oversees and delivers property occupancy, leasing, and retention goals. The Leasing Associate commits to align with JVM’s vision to be an industry leader and the preferred choice of residents, associates, and investors, recognized for the service we deliver, opportunities we create, and the values by which we live. JOB RESPONSIBILITIES Conduct all aspects of leasing, including touring, following up, and regular outreach. Schedule tour appointments over the phone, via email, or through texting. Identify and highlight the community and apartment home benefits for prospective residents. Build and maintain relationships with prospective and current residents to maintain retention and satisfaction. Deliver professional and timely communication with prospects, residents, vendors, peers, and managers. Participate in weekly reporting and monitoring of competitor’s leasing, occupancy, and pricing trends. Serve as the property and market knowledge expert. Act as the point of contact for all property marketing-related items. Provide daily updates on the execution of achieving sales goals. Assist with regular audits of website and ILS sites to ensure accuracy. Review all rental applications, lease, and renewal paperwork to confirm accuracy. Conduct reviews of all applications and supporting documentation. Provide future resident paperwork, including welcome home letter, lease paperwork, and all applicable addenda. Perform daily inspections of the property, common areas, model units, and vacant units. Promote resident satisfaction and retention by providing timely responses to questions, requests, and complaints. Ensure all documentation is recorded per company policy. Conduct all business in accordance with and knowledge of pertinent local, state, and federal safety laws, procedures, and guidelines, including those of the EPA, OSHA, ADA, Fair Housing, and Fair Credit Reporting Act. Education and Experience: HS Diploma or GED. Prior customer service experience. Ability to work in a fast-paced environment with competing priorities. Excellent written and verbal communication skills. Excellent organizational skills. Ability to think strategically, solve problems, and be proactive in business planning. Strong work ethic with a commitment to high-quality results. Proficient with Microsoft products and Property Management Software. Work Hours: Minimum 36 hours per week. ADA Physical Requirements of the Position: Must be able to sit for prolonged periods, climb stairs, walk community grounds, and lift 15 pounds. Benefits: 401(k) matching Health, dental, and vision insurance Paid time off Life insurance Health savings account Employee assistance program Referral program Employee discounts About Us: JVM Realty is a multi-family real estate investment and property management company headquartered in Oak Brook, Illinois. Since 1975, we have built a solid reputation and proven track record for financial success. In every aspect of our business, we are guided by firm principles, a commitment to excellence and integrity. Always. At JVM, we’re Invested in You. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr