General Manager
5 days ago
OverviewJoin to apply for the General Manager role at SusieCakes Bakery. SusieCakes operates 31 bakeries across CA, TX and TN. We’re hiring a Bench GM with 3+ years of leadership experience in food/retail, a passion for guest service, and a desire to grow.Salary: $70K–$75KHours: 47.5/week; evenings and weekends requiredApply now to start your sweet careerAt SusieCakes, we make old-fashioned, sentimental dessert favorites—just like you may remember from your childhood. Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars—all baked from scratch, on-site daily, using the freshest and finest ingredients. Our signature Celebration Cake is a birthday staple on tens of thousands of tables. Our bakeries mix nostalgia with a modern, neighborhood bakery feel. “Connecting through Celebration” is our purpose and what we strive for every day with our team members, our guests and our community.Our bakeries are lively and bustling with genuinely friendly people who have the “hospitality gene.” They understand the importance of what they do every day and are empowered to make days better. Their connections to our guests and to each other are what separates SusieCakes from other bakeries.The General Manager leads the team on delivering an elevated guest experience within the bakery. Creating a fun, lively and celebratory environment. Delivering on success metrics based on the happiness of our team members and guests.ResponsibilitiesLeads the team in building genuine guest connections and world class hospitality to Makes Days BetterSupports and works in the kitchen and manages the production process to ensure quality products are deliveredManages all business goals (staffing, payroll, operating expenses, and budgets)Manages the development & training of all employeesEnsures proper safety procedures are being followed and maintains a clean and sanitary environment in accordance with the Excellence Log and health department standardsPossesses and demonstrates a “One team, One goal” philosophyUnderstands and creates partnerships with the community to grow the business and brandQualifications3-5 years of managerial/leadership experience in the luxury, hospitality, food service and/or retail industriesBachelor’s Degree in business or hospitality management, preferredAbility to work in multiple regional locationsAbility to adapt to a flexible schedule according to business needsMust have reliable transportationPhysical RequirementsFrequent walking, kneeling, bending and reaching overheadAble to stand for extended periods of timeMust be able to lift, move and carry up to 50 poundsBenefits & PerksFlexible work scheduleFree non-slip shoes (annually)Birthday month PTO with complimentary cakeCompany holidays off (Thanksgiving, December 25–27, and New Year’s Day)Medical, dental, vision insuranceVacation, 401k, FSAPaid Sick TimeReferral ProgramPet rescue reimbursement and pet insuranceFlexible return to work schedule for maternity leaveGenerous 50% discount on all our dessertsSeniority levelMid-Senior levelEmployment typeFull-timeJob functionStrategy/Planning and Information TechnologyIndustriesFood and Beverage Services #J-18808-Ljbffr
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