Vice President Of Information Technology The Summit Federal Credit Union

About The Summit Federal Credit Union The Summit Federal Credit Union is a member-owned financial cooperative headquartered in Rochester, New York. Established in 1941, The Summit has grown to become one of the largest credit unions in the region, serving over 90,000 members across 15 branch locations throughout Western, Central, and Finger Lakes regions of New York, including Rochester, Buffalo, Syracuse, Seneca Falls, and Cortland. With assets approaching $1.5 billion, The Summit offers a full suite of financial services including checking and savings accounts, loans, mortgages, investment services, and digital banking solutions. Its mission—rooted in nearly 80 years of service—is to help members improve their lives through accessible, personalized financial support. The credit union is known for its commitment to community engagement and inclusivity, regularly partnering with local nonprofits and supporting initiatives that uplift the diverse communities it serves. Its tagline, “Elevating the Ordinary™,” reflects a dedication to exceptional service for both members and employees. Role Overview The Summit is seeking a tech‑savvy leader to join as Vice President of Information Technology. The VP of IT will lead the credit union’s core technology infrastructure and systems to ensure secure, reliable, and scalable operations. Essential Responsibilities Lead and oversee the Information Technology functions to support organizational goals. Develop, train, and coach direct reports. Provide leadership for critical IT functions including network design, server & cloud infrastructure, Symitar programming and integrations, electronic communication systems, electronic document storage systems, credentials & identity management, and enterprise applications management. Establish and maintain IT operational standards, policies, and procedures in compliance with regulatory and industry best practices. Review architecture proposals and validate system changes to align with security and performance standards. Maintain active involvement in the design, configuration, and implementation of network, server, cloud, and core application solutions. Serve as a senior technical resource for escalated issues, performing advanced troubleshooting and guiding the team through root‑cause analysis and permanent remediation. Oversee the administration, security, and lifecycle management of the Microsoft 365 environment. Manage the operation, configuration, and strategic evolution of the Symitar core processing platform and integrated third‑party applications. Partner with Vendor Management and Information Security Governance to oversee due diligence on technology and security vendors. Manage and enforce the Technology Change Management process. Maintain an effective on‑hours and after‑hours IT support structure. Drive automation and continuous improvement of IT operations. Monitor performance, service levels, and infrastructure health. Lead planning, execution, and testing of disaster recovery and business continuity strategies. Participate in the development of the credit union’s Technology Road Map and overall Strategic Plan. Provide executive oversight of all IT projects and ensure they are completed on time, within scope and budget. Prepare and manage budgets for technology functions. Information Security Responsibilities Partner with Information Security Governance to ensure audit readiness, risk mitigation, and incident response preparedness. Lead execution of information security processes aligned with the credit union’s low risk appetite. Implement, manage, and monitor security technologies (firewalls, IDS/IPS, endpoint protection, SIEM, MFA, vulnerability scanners, etc.). Ensure patch management, system hardening, and access controls are executed consistently. Oversee monitoring of logs, alerts, and vulnerabilities. Manage the contracted Third‑Party Service Provider for 24/7/365 security monitoring and incident response. Act as incident response technical lead for major technology outages or cybersecurity events. Other Responsibilities Stay current with technology trends, regulatory requirements, and best practices. Participate in credit union committees and special assignments. Represent the technology team in internal and external meetings. Establish and maintain professional networks within the industry and the communities served. Collaborate on AI and machine learning solutions, governance, risk controls, and secure integrations. Attend board meetings and other credit union events as requested. Qualifications and Skills Education & Experience Bachelor’s degree in information technology, computer science, or related field required. 7–10 years of progressive IT experience, with at least 5 years of leadership responsibility. Demonstrated ability to architect and troubleshoot complex network, server, and application environments. Experience managing enterprise infrastructure, networks, systems integration, and technical information security controls. Financial services or credit union technology experience preferred but not required. Proven success in vendor management, contract negotiations, and risk oversight. Knowledge / Skills / Abilities Strong leadership, mentoring, and team development skills. Excellent interpersonal, communication, and collaboration abilities. Deep knowledge of enterprise IT infrastructure, Symitar or other core banking systems, and system integrations. Strong analytical, problem‑solving, and decision‑making skills. Proficiency in Microsoft Office Suite and collaboration tools. Knowledge of regulatory and compliance standards related to IT operations and information security. Salary Range $180,000 – $210,000 #J-18808-Ljbffr