Bilingual Internet Sales Associate

2 weeks ago


Pilot Point, United States Gilchrist Automotive Full time

About Us: Platinum Ford North is a leading automotive dealership committed to providing exceptional customer service and top-quality vehicles. We pride ourselves on our knowledgeable staff and our dedication to meeting and exceeding customer expectations.Job Description: We are seeking a highly motivated and bilingual Internet Sales Representative to join our dynamic sales team. In this role, you will be responsible for managing online leads, engaging with potential customers via email, chat, and phone, and guiding them through the car buying process. The ideal candidate will be fluent in both English and Spanish, possess excellent communication skills, and have a passion for delivering outstanding customer service.Responsibilities:Manage and respond to online inquiries promptly and professionallyBuild and maintain strong relationships with customers through effective communicationProvide information about vehicles, pricing, promotions, and financing optionsSchedule appointments for customers to visit the dealership and test drive vehiclesFollow up with potential customers to ensure a positive buying experienceMeet and exceed sales targets and goalsCollaborate with team members to ensure a seamless customer experienceQualifications:Fluency in both English and [Second Language] (written and verbal)Previous experience in sales or customer service preferredExcellent communication and interpersonal skillsStrong negotiation and persuasion abilitiesAbility to work independently and as part of a teamProficiency in Microsoft Office Suite and CRM softwareHigh school diploma or equivalent; college degree preferredBenefits:Competitive salary with commission-based incentivesHealth, dental, and vision insurance401(k) retirement planPaid time off and holiday payOngoing training and professional development opportunitiesEmployee discounts on vehicle purchases and service



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