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General Manager

2 months ago

Dover, United States Hangry Joe's Dover Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement

We are looking for an experienced and passionate Restaurant General Manager to join our team.

As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience.

To be successful as a restaurant general manager, you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating, and executing restaurant marketing strategies, as well as greeting and serving restaurant guests, and supporting service.

Below is a more exhaustive list of your expected duties.

JOB DUTIES:
  • Manage and oversee the entire restaurant operation
  • Deliver exceptional guest services
  • Ensuring guest satisfaction
  • Plan and develop the overall restaurant marketing strategy
  • Manage the restaurants tech stack
  • Respond efficiently to customer questions and complaints
  • Organize and supervise shifts
  • Manage and lead staff
  • Develop hourly and salary staff
  • Hire new employees
  • Terminate employees when necessary
  • Training and evaluating staff performance
  • Manage food cost, forecast requirements, and maintain inventory
  • Manage restaurant supplies including small wares
  • Control costs and minimize waste
  • Create and nurture a positive working environment
  • Ensure security and proper storage of food and beverage products, inventory, and equipment and replenish supplies in a timely and efficient manner while minimizing waste
  • Implement innovative strategies to improve productivity, sales, and food quality.
JOB REQUIREMENTS:
  • Ideally, 5+ years of experience as a Restaurant General Manager or similar role
  • Ideally, 5+ years of experience in customer service management
  • Extensive food knowledge
  • Computer literacy
  • Familiarity with restaurant management software
  • Experience in event planning
  • Strong leadership, motivational, and people skills
  • Good financial management skills
  • Critical thinking and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
Salary depends on years of experience and performance goals.
Complete our short application today