Implementation Consultant

Implementation Consultant - Compliance Software The Company Educe is dedicated to helping organizations evaluate, implement, and optimize talent management technologies that enable them to realize the full potential of their employees. We are partnered with innovative, industry-leading software providers to offer our clients comprehensive talent management solutions. At Educe, we offer our employees the opportunity to continually learn and develop, contribute to our growing firm and make an impact on our clients. We recognize and appreciate the unique strengths of each member of the Educe team and encourage employees to challenge themselves and hone skills based on their individual strengths and interests. We believe that by consistently offering our employees opportunities to take on new responsibilities we empower them to drive our firm's growth. Ultimately though, we work hard here because as individuals we find personal satisfaction in making a difference. This culture is a priority for us, and we intend to continue improving the ways this firm can interest, challenge, and reward us all. We think this is an important component of why we're recognized as a Great Place to Work by The Washington Post, Washingtonian Magazine, and Fortune Magazine The Role We are looking for driven, innovative Implementation Consultants to implement and optimize Calculo, Educe's leading CPE compliance software. The Implementation Consultant is responsible for requirements analysis, business process mapping, training, solution design, and ongoing operations of Educe software products. You will work closely with Educe clients to help them transition to a new cloud-based software application, helping them optimize the return on their technology investment. You will serve as the liaison between the client business teams and the technical resources assigned to the project, helping clients align with industry best practices and regulatory requirements. You will be responsible for story writing, system configuration, testing, and training, ensuring a seamless client experience. Strong attention to detail, problem‑solving skills, and customer engagement are essential to ensuring client success. The Responsibilities Analyze and document design specifications for the application. Implement application design by working closely with both the client and Educetechnical team. Lead client onboarding sessions, system configurations, and validating client requirements. Lead client virtual demonstrations and walkthroughs of the application. Document user stories, ensuring clear and detailed requirements for Educe technical build team. Create and maintain client-specific documentation, including configuration guides and training materials. Assist in user acceptance testing (UAT) efforts, troubleshooting product issues as they apply to the client's business. Participate in end‑user training by providing both product expertise and insight on the client's business processes and solution design. Help develop and improve the Educe internal infrastructure as a whole and contribute to organizational objectives. Requirements Good understanding of software functionality and system configurations, with the ability to interpret business needs and recommend system solutions. Strong analytical and problem‑solving skills, as well as a solid understanding of data related to enterprise‑wide applications, with the ability to resolve complex system or business issues, often thinking on your feet, and offering multiple creative solutions or options. Excellent written and oral communication skills. Must be comfortable with public speaking and facilitating group discussions with senior executives. Strong interpersonal skills and the ability to work closely and build relationships with client executives and external stakeholders. Attention to detail and solution‑oriented with strong organizational skills. Ability to work independently, as well as contribute significantly in coordination with a team. A passion for service, pride in the quality of your work, and the ability to be resourceful and take initiative. Ability to manage, prioritize, and multitask on multiple projects. Ability to be flexible to and adapt to the dynamic nature of consulting engagements. Knowledge of MS Office/365, Jira, and HR‑based software is a plus. Experience with accounting and/or finance software and an understanding of regulatory compliance is a plus. Basic Qualifications Bachelor's degree or equivalent combination of education, training, and experience. Ability to travel to multiple client locations and semi‑annual firm meetings. U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Salary Range $60,000 - $85,000 Remote / Work Locations This job is 100% remote, or can be based in our Bethesda, MD headquarters or New York office. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, and face to face. Please note this description does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The Benefits At Educe, we care about the health and happiness of our employees. We offer 100% employer‑paid medical, dental, and vision for all full‑time employees and dependents, so our employees never have to worry about health care for their families. We also offer paid vacation and sick time, 401(k) profit sharing, and a monthly cell/internet stipend. Each year Educe shuts down from Christmas Eve to New Year's Day to give our employees time to recharge and spend time with their families. Equal Employment Opportunity At Educe we advocate for an open, inclusive, merit‑based culture. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. If you'd like to view a copy of the company's affirmative action plan or policy statement, please email hr@educegroup.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact accommodation@educegroup.com. View the "EEO is the Law" poster here. #J-18808-Ljbffr