Service Advisor

4 weeks ago


Shiloh, United States Auffenberg Mazda Full time

As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

Join us at Auffenberg Dealer Group, a family owned group since 1942 We value our team members and pride ourselves on promoting from within. If you are looking for an exciting career working with a progressive management staff, state of the art tools and cutting edge technology apply today

What We Offer

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Full Supplemental Insurance Menu
  • FSA (Flexible Spending Account)
  • Paid Time Off
  • 401K w/Match
  • Cardinals, Blues, Fox, Muny, Ballpark Village Tickets

Responsibilities

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently

Qualifications

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen

  • Service Advisor

    1 month ago


    Shiloh, United States Auffenberg Dealer Group Full time

    As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true...

  • Service Advisor

    1 week ago


    Shiloh, United States Auffenberg Dealer Group Full time

    As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true...

  • Service Advisor

    1 week ago


    Shiloh, United States Auffenberg Dealer Group Full time

    As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true...

  • Service Advisor

    4 weeks ago


    Shiloh, United States Auffenberg Dealer Group Full time

    As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true...

  • Service Advisor

    4 weeks ago


    Shiloh, United States Auffenberg Kia Full time

    Brand New Facility with enhanced inventory and services.  As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling, and customer service. From greeting vehicle owners on the driving line to...

  • Service Advisor

    1 week ago


    Shiloh, United States Auffenberg Kia Full time

    Brand New Facility with enhanced inventory and services.  As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling, and customer service. From greeting vehicle owners on the driving line to...

  • Service Advisor

    2 months ago


    Shiloh, United States Auffenberg Dealer Group Full time

    As a Service Advisor, you will own our customer’s experience in the service lane.You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service.From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true...

  • Service Advisor

    2 weeks ago


    Shiloh, United States Auffenberg Dealer Group Full time

    As a Service Advisor, you will own our customer’s experience in the service lane.You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service.From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true...

  • Service Advisor

    1 week ago


    Shiloh, United States Auffenberg Volkswagen Full time

    Job Summary: As a Service Advisor at Auffenberg Volkswagen in Shiloh, Illinois, you will play a crucial role in providing excellent customer service and maintaining a high level of efficiency in our service department. You will be responsible for assisting customers with their vehicle service needs, managing service appointments, and providing accurate and...

  • Service Advisor

    3 weeks ago


    Shiloh, United States Auffenberg Volkswagen Full time

    Job Summary: As a Service Advisor at Auffenberg Volkswagen in Shiloh, Illinois, you will play a crucial role in providing excellent customer service and maintaining a high level of efficiency in our service department. You will be responsible for assisting customers with their vehicle service needs, managing service appointments, and providing accurate and...


  • SHILOH, United States H&R Block Full time

    **510413BR** **Title:** Accelerated Tax Associate **Our Company** **:** At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel...


  • SHILOH, United States H&R Block Full time

    **510413BR** **Title:** Accelerated Tax Associate **Our Company** **:** At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel...