Front Desk Supervisor
3 weeks ago
Join to apply for the Front Desk Supervisor role at The Envoy Hotel, Marriott Autograph Collection Base pay range: $26.00/hr – $26.00/hr Your Growth Path Assistant Front Office Manager – Front Office Manager – Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays. Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager. Perform bookkeeping activities such as balancing accounts and conducting audits. Make and confirm reservations. Promote Hersha Hospitality and brand-specific marketing programs. Greet guests immediately upon arrival; register and assign guests to hotel rooms. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Compute bills, collect payments, handle cash, and make change for guests. Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance. Follow sustainability guidelines and practices related to HHM’s EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Your Background and Skills Associate’s or Bachelor’s degree preferred. 1 to 3 years of related experience. Work Environment and Context Work schedule varies and may include working on all shifts, holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe: People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble – Own It Seniority level Mid‑Senior level Employment type Full‑time Job function Management and Manufacturing #J-18808-Ljbffr
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Front Desk Supervisor
3 weeks ago
Boston, United States Bella Sante Day Spas Full timeFront Desk Supervisor at Bella SantéJob DescriptionAre you passionate about beauty, health AND guest service? Are you looking for a team-oriented, supportive and fun work environment?Bella Santé is seeking a full-time Front Desk Supervisor in our Boston location. We are searching for bright, outgoing, capable, hands-on leaders to join our prestigious team....
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Front Desk Supervisor
3 weeks ago
Boston, United States Courtyard by Marriott Boston Downtown-North Station Full timePosition Overview Reporting to the Director of Operations and working closely with the Assistant Front Office Managers, the Front Office Supervisor supervises and oversees the daily operation of the Front Office ensuring a smooth arrival and departure experience for guests. This leadership role effectively handles guest inquiries, issues or requests and...
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Front Desk Supervisor
6 days ago
Boston, Massachusetts, United States The Envoy Hotel Full time $45,000 - $65,000 per yearOverview:Opportunity: Front Desk SupervisorSupervise front desk operations in accordance with established guest service, quality and sustainability standards.Your Growth PathAssistant Front Office Manager – Front Office Manager – Assistant General ManagerYour FocusInterview, select, train, schedule, coach, and support associates, ensuring they perform in...
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Front Desk Supervisor
1 week ago
Boston, Massachusetts, United States The Envoy Hotel Full time $40,000 - $80,000 per yearOverviewOpportunity: Front Desk SupervisorSupervise front desk operations in accordance with established guest service, quality and sustainability standards.Your Growth PathAssistant Front Office Manager – Front Office Manager – Assistant General ManagerYour FocusInterview, select, train, schedule, coach, and support associates, ensuring they perform...
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Front Desk Supervisor
4 days ago
Boston, Massachusetts, United States New York Sports Club Full time $40,000 - $60,000 per yearNew York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast. We consider ourselves your local neighborhood gym It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to "Improve...
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Front Desk Supervisor
7 days ago
Boston, MA, United States The Envoy Hotel Full timeOverview Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager – Front Office Manager – Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring...
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Front Desk Supervisor
3 weeks ago
Boston, United States New York Sports Club Full timeBrief DescriptionNew York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our...
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Front Desk Supervisor
3 weeks ago
Boston, United States New York Sports Club Full timeFront Desk Supervisor Apply for the Front Desk Supervisor role at New York Sports Club. Base Pay Range $17.00/hr - $20.00/hr Recruiting & HR Specialist @ New York Sports Club New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast. We consider ourselves your local neighborhood gym! It is...
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Front Desk Supervisor
3 weeks ago
Boston, United States New York Sports Club Full timeFront Desk Supervisor (Closing) | New York Sports Club | Boston, MA | Salary: $77,000.00–$102,000.00 Brief Description New York Sports Club and its family of brands is a dynamic fitness club with locations in the Northeast. We aim to provide members with fitness results, positive change, and personal connections through innovative programming and...
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Front Desk Supervisor
3 weeks ago
Boston, United States Newyorksportsclubs Full timeBrief Description New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our...
