PSERS Retirement Representative Trainee

3 weeks ago

Scranton, United States Commonwealth of Pennsylvania Full time
THE POSITION

Are you looking for an exciting opportunity to kick-start or advance your professional career? Public School Employees' Retirement System (PSERS) has you covered We are seeking a Retirement Representative Trainee with a keen eye for detail to help us deliver exceptional retirement services and benefits to Pennsylvania's dedicated public school teachers. This is your chance to learn the elements necessary to advance a career with our agency and make a real impact on public servants. Do not miss this application deadline

DESCRIPTION OF WORK

In this trainee position, you will participate in a formal on-the-job training program designed to develop your knowledge of explaining, counseling, and facilitating the employee benefits program provided by PSERS. Our agency strives to provide the highest level of customer service through our call center, email inquiries, and scheduled counseling sessions where we facilitate a plethora of retirement related inquiries and actions. You will also assist with retirement seminars and educational presentations, both in-person and virtually, for professional and support personnel in individual school districts, intermediate units, and other educational related organizations. We will give you the tools to be successful with our agency and after successfully completing the 12 month training program, you will be promoted to a Retirement Representative.

Work Schedule and Additional Information:

  • Full-time employment.
  • Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
  • This position is located in Scranton, Lackawanna County, Pennsylvania for which the incumbent must maintain permanent Commonwealth residency. The employer will not pay for relocation, housing, or travel expenses.
  • Telework: Teleworking is optional for this position with an occasional need to report to the Scranton office. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the office in Scranton.
  • Additional in-person bureau trainings may also be assigned throughout the year.
  • Salary:In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • Four years of staff support experience assisting with human resources administration, financial management, or public relations work in a pension or retirement system or a related occupational area; or
  • A bachelor's degree in communications, human resources, business administration, business management, psychology, labor relations, or a related area; or
  • An equivalent combination of experience and training.
  • Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree.

Other Requirements:

  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • You must be able to perform essential job functions.

How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

  • Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION
  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:
    • your score may be lower than deserved.
    • you may be disqualified.
You may only apply/test once for this posting. Your results will be provided via email.

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