Lead Information Technology Specialist

4 weeks ago


alexandria, United States ALTA IT Services, LLC Full time

LEAD IT SERVER SUPPORT SPECIALIST

ALEXANDRIA, VA

SECRET CLEARANCE

TEMP TO PERM

RATE IS NEGOTIABLE


THIS IS AN ONSITE JOB


Responsibilities:

  • Check SolarWinds concerning network and systems status on a recurring basis and take or initiate action to address problems or issues.
  • Assign new work orders to operations support technicians/engineers within one hour of notification; personally follow-up on any urgent action.
  • Under direction of the lead network engineer, provide statistical reporting data on post communications links as required.
  • Maintain a log and track metrics on network outages.
  • Make post database updates.
  • Maintain up-to-date IP list on SharePoint.
  • Take action for any technical faults or issues, maintain cleanliness, organization (documentation), operation and monitor the logbook.
  • Ensure all tickets are acted on promptly, effectively and closed out promptly, meeting established metrics, service level agreements, and contractual obligations.
  • Maintain the operations support duty roster. Make sure that 24/7/365 customer support is available.
  • Ensure that all technical support and commissioning operations are conducted in accordance with applicable policies, standards, and guidelines.
  • Under the direction of the NOC Manager, initiate, plan, execute, monitor & control, and complete special projects.
  • Serve as the shift lead and subject matter expert for technical and resource management. Act as a conduit for communication between Watchstanders and the NOC Manager and/or level 3 technical staff.


Qualifications:

  • A degree in the field of computer science or a related discipline is preferred.
  • Desire two IT certifications such as CompTIA A+, CCNA, Network+, etc.
  • At least two years of general hands on experience in a PC/network helpdesk or technical support environment.
  • At least one year of network support specific experience.
  • Working knowledge of technical security systems such as CCTV, alarms, and access control is highly desired.
  • Has experience supervising small technical teams.
  • Have a good IT experience base to draw upon and be able and willing to learn new applications and related hardware devices under general supervision.



  • Alexandria, Virginia, United States Patent and Trademark Office Full time

    Job SummaryThe Patent and Trademark Office is seeking an experienced IT professional to join our team as an Information Technology Specialist. This role will focus on delivering high-quality IT solutions that meet the needs of our customers.Key ResponsibilitiesDesign and implement software and hardware solutions to meet business requirementsParticipate in...


  • Alexandria, United States ALTA IT Services, LLC Full time

    LEAD IT SERVER SUPPORT SPECIALISTALEXANDRIA, VASECRET CLEARANCETEMP TO PERMRATE IS NEGOTIABLETHIS IS AN ONSITE JOBResponsibilities:Check SolarWinds concerning network and systems status on a recurring basis and take or initiate action to address problems or issues.Assign new work orders to operations support technicians/engineers within one hour of...


  • alexandria, United States ALTA IT Services, LLC Full time

    LEAD IT SERVER SUPPORT SPECIALISTALEXANDRIA, VASECRET CLEARANCETEMP TO PERMRATE IS NEGOTIABLETHIS IS AN ONSITE JOBResponsibilities:Check SolarWinds concerning network and systems status on a recurring basis and take or initiate action to address problems or issues.Assign new work orders to operations support technicians/engineers within one hour of...


  • Alexandria, United States ALTA IT Services, LLC Full time

    LEAD IT SERVER SUPPORT SPECIALISTALEXANDRIA, VASECRET CLEARANCETEMP TO PERMRATE IS NEGOTIABLETHIS IS AN ONSITE JOBResponsibilities:Check SolarWinds concerning network and systems status on a recurring basis and take or initiate action to address problems or issues.Assign new work orders to operations support technicians/engineers within one hour of...


  • Alexandria, Louisiana, United States Louisiana Community and Technical College System Full time

    Job Title: Information Technology TechnicianJob Summary:The Information Technology Technician provides technical support and maintenance for the College's IT infrastructure, including desktops, servers, and network systems. This role requires strong technical skills, excellent communication skills, and the ability to work independently and as part of a...


  • alexandria, United States Addison Group Full time

    We are seeking a qualified IT Manager to lead the organization's technology initiatives and align them with business objectives. This role involves strategic planning, IT governance, security oversight, and team leadership to ensure the effective delivery of technology solutions. The ideal candidate will bring a strong background in technology management,...


  • Alexandria, United States Addison Group Full time

    We are seeking a qualified IT Manager to lead the organization's technology initiatives and align them with business objectives. This role involves strategic planning, IT governance, security oversight, and team leadership to ensure the effective delivery of technology solutions. The ideal candidate will bring a strong background in technology management,...


  • alexandria, United States Addison Group Full time

    We are seeking a qualified IT Manager to lead the organization's technology initiatives and align them with business objectives. This role involves strategic planning, IT governance, security oversight, and team leadership to ensure the effective delivery of technology solutions. The ideal candidate will bring a strong background in technology management,...


  • Alexandria, Virginia, United States Disability Full time

    OverviewDisability:IN is seeking a highly skilled and experienced Vice President of Information Technology to lead the organization's technology strategy and operations. The ideal candidate will have a strong background in information technology, cybersecurity, and data privacy, with a proven track record of managing complex IT projects and teams.Key...


  • Alexandria, Virginia, United States Disability Full time

    Job SummaryThe Chief Information Technology Officer will provide strategic leadership and oversight for all aspects of information technology, cyber security, data privacy, and security systems. This role will collaborate with senior leadership to establish technology priorities and budgets, oversee the design, implementation, and maintenance of the...

  • IT Support Specialist

    4 weeks ago


    Alexandria, Virginia, United States General Dynamics Information Technology Full time

    Help Desk Technician VTransform technology into opportunity as a Help Desk Technician V with General Dynamics Information Technology. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.Key...


  • Alexandria, Virginia, United States Koniag Government Services Full time

    Job SummaryWe are seeking a highly skilled and knowledgeable professional to join our team as an IAC Specialist. As a key member of our Inventors Assistance Center, you will provide exceptional customer service and support to the public, answering inquiries and providing patent assistance and information.Key ResponsibilitiesAnswer customer calls and...


  • Alexandria, Virginia, United States Koniag Government Services Full time

    Tuknik Government Services, a Koniag Government Services company, is seeking a highly skilled professional to join the Inventors Assistance Center (IAC) team.As a Patent Information Specialist, you will be responsible for providing expert assistance to the public regarding patent applications, examination policy, fees, forms, processes, and other related...


  • Alexandria, Virginia, United States Alexandria City Public Schools Full time

    Job Description:The Technology Integration Specialist plays a pivotal role in the Alexandria City Public Schools (ACPS) vision of effective technology integration in K-12 instructional programs. This position ensures that all instructional technology practices and resources are aligned and allocated to reflect the division's mission and instructional...


  • Alexandria, United States Alexandria City Public Schools Full time

    Job Description: The Technology Integration Specialist provides leadership in the implementation of the ACPS vision of effective technology integration in the K-12 instructional programs; ensures that all instructional technology practices and resources are aligned and allocated in a manner that reflects the division's mission and instructional goals. This...


  • Alexandria, Virginia, United States Recruiting Heroes LLC Full time

    Job SummaryWe are seeking a Technology Integration Team Lead to lead a team focused on the DOTMLPF integration of technology from across the Adaptive Acquisition Framework (AAF) transitions milestones. The position is a hybrid of on-site and work from home, with travel requirements of 20-25% of total hours.Key ResponsibilitiesProvide programmatic support for...


  • Alexandria, Virginia, United States Core4ce Full time

    Job Title: Lead Endpoint Security SpecialistJob Description: Core4ce is seeking a highly skilled Lead Endpoint Security Specialist to join our team. As a key member of our cybersecurity team, you will be responsible for implementing, integrating, and supporting Tanium Platform technologies in a DoD environment. Your expertise will be instrumental in making...


  • Alexandria, Virginia, United States Information International Associates Full time

    Cyber Threat Intelligence LeadKeyLogic is seeking a highly skilled Cyber Threat Intelligence Lead to enable our operational counterparts with advanced analytics support. The ideal candidate will provide technical support on-call to a 24x7 cyber program in the areas of cyber threat intelligence, cyber hunt, and incident response. The position requires a...


  • Alexandria, Virginia, United States General Dynamics Information Technology Full time

    Job Title: Senior Windows Systems/Server AdministratorWe are seeking a highly skilled Senior Windows Systems/Server Administrator to join our team at General Dynamics Information Technology. This role will involve supporting our FMTS contract in Alexandria, VA, and requires the ability to work full-time, onsite.Key Responsibilities:Monitor system performance...


  • Alexandria, Virginia, United States Recruiting Heroes LLC Full time

    Job Title:Program Manager for Adaptive Acquisition FrameworkJob Description:Recruiting Heroes LLC is seeking a Program Manager for Adaptive Acquisition Framework to lead a team focused on the DOTMLPF integration of technology from across the Adaptive Acquisition Framework (AAF) transitions milestones. This position is a hybrid of on-site and work from home...