Retail Sales Associate

7 days ago

Pigeon Forge, United States Carter's Full time

Join the Carter's Team If you're currently a Carter's employee, please use our internal application process. As a Retail Sales Associate, you will be the friendly face representing our brand to families. You'll congratulate new parents and grandparents, guide them through our essential baby products, and support them in preparing for those exciting milestones. Join us in a warm and inclusive environment that values your unique skills and talents. Why You'll Love Working at Carter's: Carter's Inc. is North America's leading apparel retailer for infants and young children, featuring brands like Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet. We pride ourselves on being the #1 choice for children's clothing. We've cultivated an industry-leading reputation through quality products and lasting careers for our employees. Here, a job is more than just work—it's about forming connections and fostering community with customers, teammates, and families. Our values of caring, teamwork, flexibility, and growth set us apart. Benefits That Make a Difference: Flexible schedules that accommodate your life, whether you're studying, working out, or managing family commitments. Comprehensive benefits including part-time health insurance, mental health support, a 30% discount on our brands, and referral bonuses. The Advance You Program offers tuition-free GED and bachelor's degree programs or English language learning opportunities. Opportunities for personal and professional growth through various development programs. We encourage advancement within the company, whether you're seeking seasonal work or a long-term career. Your Responsibilities: Greet customers warmly and assist them with our product offerings and features. Effectively resolve customer issues while managing multiple inquiries in a bustling retail environment. Support customer needs through omnichannel services to enhance their shopping experience. Process transactions accurately at the point of sale. Manage floor stock replenishment and deliveries as needed. Communicate current promotions and the brand loyalty program to customers. Help minimize store loss by providing exceptional customer service and maintaining a safe, organized space. Qualities We Value in Our Candidates: A positive, solution-focused attitude. Strong customer service and engagement abilities. Excellent verbal and written communication skills. Ability to multitask effectively. Physical Requirements: Capability to lift up to 40 pounds, with frequent bending, stooping, reaching, pushing, and pulling. Willingness to stand or walk for extended periods and climb ladders as needed. Availability to work days, evenings, weekends, and holidays based on scheduling needs. Diversity and Inclusion: Carter's is proud to be an Equal Opportunity and Affirmative Action employer, welcoming applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. This job description is not exhaustive and is subject to change at management's discretion. Employees may be asked to perform tasks not specifically detailed in this description.

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