Matron Job

Overview: Talent Pool:Nursing
Responsible for daily operations of assigned department(s) for the provision of effective patient care. Accountable for staff supervision and patient care management for a select program and/or a defined workgroup. Maintains regulatory and professional standards/requirements. Supervises and role models the nursing process to assist staff in providing patient care appropriate to the needs of patient populations with unpredictable needs. Assures staff involves patient, significant others, and health care providers in the evaluation process. Provides staff with resources needed to assist the patient and significant others in identifying and securing appropriate services and educational opportunities available to address health-related needs.
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Assists in the development of program/clinical/financial goals and objectives. Accountable for program/clinical/ financial outcomes for areas of responsibility. Monitors and actively addresses compliance with departmental policies and procedures including dress code and attendance. Takes the lead in implementing performance improvement activities. Facilitates staff PI/QI education and participation by leading through influence and the scheduling process. Regularly reviews and communicates patient experience results to staff and co-creates plan of improvement with them. Receives, reviews, performs follow up and documents on all incidents. Identifies trends and engages staff and content experts to follow up on departmental incidents.
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Performs the selection and supervision of personnel reflective of the community served. Holds ultimate accountability for ensuring the departmental schedule is balanced and PAL is granted in accordance with meeting patient care needs of the department. Delves into and documents financial variances to include productivity and reviews these with one up leader at least monthly. Accountable to attend leadership meetings and communicate relevant items to staff on an ongoing basis. Ensures that there is support of and alignment with systemwide and divisional initiatives in all communication to staff and takes ownership of managing any crucial conversations for their team. Maintains an updated visual management board with KPIs. Regularly performs gemba rounds to verify and validate unit performance and demonstrates layered leader standard work along with leader standard work. Review key performance data and trends to create performance improvement plans on items that are below target. Ensures all areas of department(s) meet regulatory compliance standards and proactively performs accreditation readiness rounds.
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Accountable for actively monitoring technical and behavioral performance of staff and proactively addressing identified issues. Makes sure staff feel heard, valued, and have a voice in department-based decisions. Maintains visibility on all shifts throughout the month by flexing schedule.
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Maintains clinical competency in order to provide support to the team, patient care and department by serving as charge nurse or staffing as needed. Flexes schedule accordingly. Supports and upholds decisions of the administrative coordinators when floating staff or making other adjustments to support overall patient care needs or adjust staffing according to census.
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Attends all nursing leadership meetings. Helps lead systemwide initiatives as requested. Stays up-to-date with current trends in nursing. Demonstrates self-care and ability to disconnect when away on PAL.
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Bachelor of Nursing (BSN)
 
3, Healthcare-Registered Nurse, Required
3 or more years of nursing experience with leadership activities
 
BLS (CPR)-American Red Cross or AHA Healthcare Provider