Associate Claims Representative, Desk
10 hours ago
Considering making an application for this job Check all the details in this job description, and then click on Apply.
Responsibilities Include:
Timely investigation of lower exposure First Party Property claim losses for Homeowners Property Claim Department
Proactive communication and setting of accurate claims length expectations
Conducting accurate coverage analysis and damage assessments to ensure prompt payment of claims in accordance with quality standards
Writing estimates for related damage, provide customers scope of loss and cost of repairs
Assign, direct and oversee vendors conducting mitigation and/or inspection during the adjustment of homeowners' property claim
Identify subrogation potential and liability exposures
Establish timely and appropriate claim reserves in accordance with claim standards
Ability to Adjust homeowner’s property claims in all states in which Plymouth Rock writes business.
Appropriately represent the company by executing a high level of service and maintaining professionalism at all times
Requires Consistent Oversight by Direct Supervisor
Low Authority Levels
Qualifications:
Ability to obtain licensed in applicable states in which Plymouth Rock does business
Excellent oral and written communications skills
Ability to multitask and adapt to changes quickly
Capability to identify and address customer’s needs to ensure an outstanding experience on every interaction
Capacity to work in a fast-pace supporting the rapid growth of our customer base
Be a self-motivated individual to meet & exceed goals
Proficient in the use of Microsoft Office
No prior claims experience necessary
Education:
Bachelor’s Degree from an accredited four-year college or university is preferred.
Why work for us:
4 weeks accrued paid time off + 9 paid national holidays per year
Tuition Reimbursement
Low cost and excellent coverage health insurance options (medical, dental, vision)
Gym membership reimbursement
Robust health and wellness program and fitness reimbursements
Auto and home insurance discounts
Matching gift opportunities
Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
Various Paid Family leave options including Paid Parental Leave
$3,000 one-time bonus payment on health insurance waiver
About the Company
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
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