Chief Clinical Officer

Chief Clinical Officer – Pawnee Mental Health Services Position at a Glance: Job Title: Chief Clinical Officer Department: Administration Supervisory Chain Of Command: Direct Supervisor: Chief Executive Officer Tertiary Supervisor: Chief Executive Officer Chief-Level Supervisor: Chief Executive Officer Supervises: Medical Director, Therapy Services Director, Crisis Director, Community Services Director, Recovery Services Manager, Director of Medical Services Job Type: Full-time Compensation: Salary Level $54.33 Hourly / $113,000.00 Annual Position Scope: The Chief Clinical Officer is responsible for providing clinical oversight, program planning, fostering superior quality client care, standardizing clinical protocols, developing clinical strategic goals, program expansion and contributing to the recruitment and retention of clinical staff. Ensures inter‑departmental collaboration working closely with the Chief Financial Officer, Director of Operations, Director of Quality, Director of Marketing and Compliance Officer using a balanced and collaborative approach across the Pawnee Mental Health. Partners with referral sources, state/federal agencies and trade organizations to ensure access to care, continuity of care, clinical integration and regulatory compliance. Promotes, explains, drives and enforces productivity standards across all programs of Pawnee Mental Health. Will possess a strong background in project management, clinical quality, and communication strategies. The Chief Clinical Officer is expected to prioritize overall agency’s best interests, be an active participant and advisor to the senior management team. Responsibilities Oversee the development, implementation, and monitoring of clinical standards for all clinical support employees, beginning within the hiring process and continuing through their entire employment to ensure clinical competency. Oversee clinical projects including project formulation, documentation, meetings, agendas, tracking and documentation and ownership of results and impact on Pawnee’s clinical operations. Identify, facilitate, implement, and perform ongoing evaluation of new programs and service lines. In collaboration with others in leadership, develop clinical operations plans; communicate and continuously evaluate plans. Develop, plan and implement policies, and regularly update procedures and protocols to support clinical and other client care services. Conduct annual review and revision of all clinical policies and procedures. Develop and support internal controls to ensure clinical policies and operating procedures are followed, and necessary controls are effective and efficient. Work with Clinical Directors and Managers to ensure that clients have access to services in a timely manner. Verify adherence of patient referral processes for specialty care, diagnostics and procedures according to health center program compliance standards. Develop partnerships, coordinate activities, review work, exchange information, and resolve problems related to clinical competencies. Promote the use and implementation of technology in the workplace to streamline operations, facilitate communications, and optimize work processes. Ensure clinical programs are in compliance with required standards established by regulatory agencies and agency policy. Act as the Certified Community Behavioral Health Center Project Director for up to 50% of staff’s work time. Collaborate with clinical program directors to set measurable outcomes for clinical services, establish specific measurable goals and performance indicators, develop and/or revise tools to measure progress, regularly review progress, identify areas where programs excel, develop alternatives in areas that need improvement, identify and eliminate barriers to goal achievement. Maintain all CCBHC standards and quality metrics across all clinical programs and service lines. Work with the CFO on developing and analyzing department budgets. Coordinate with the Billing department and Human Resources to monitor the status of provider insurance enrollment and identify errors that generate delays in payment or claims submission. Full ownership, oversight and accountability for caseload management, staff schedules, timely closing of notes, supervisor approvals, treatment plans, enrollment of new referrals and productivity metrics. Facilitate and lead regular clinical department meetings in conjunction with Program Directors. Build a team, resolve conflicts, and facilitate group interaction both within the team and with cross‑departmental teams. Enable team to achieve optimal results by providing information, encouragement, and support. Facilitate assigned employees’ time and attendance cards, including Paid Time Off requests and minimizing overtime. Oversee hiring, orientation, training and development of assigned staff, providing coaching and counseling using approved performance feedback tools. Align program goals and services with Pawnee’s strategic goals. Assume/assign interim direction of clinical programs when director positions are vacant. Hire, supervise and evaluate qualified staff and ensure they are trained to meet the needs of Pawnee. Provide leadership and serve as a member of committees and work groups as assigned. Advise, consult, and serve as a member of the management team in the development and execution of short‑term and long‑range plans based on agency goals, strategic planning and growth objectives. Work cooperatively with administrative program directors and their staff in managing clinical service areas. Provide and coordinate input on clinical matters related to Pawnee’s Electronic Medical Record. Attend Board of Directors meetings and provide information as requested. Participate in community activities that promote behavioral health awareness and a positive image of Pawnee. Network with state, regional and local health care, mental health care and social services representatives and organizations. Perform other responsibilities as assigned. Qualifications Required: Master’s degree in Social Work, Psychology, Marriage and Family Therapy, Nursing or other relevant field. Kansas license to practice independently as a Qualified Mental Health Professional (QMHP). Five years of direct experience working in the behavioral health care field with at least three years of senior management and supervisory experience. Experience with Microsoft Office Software and electronic health records. Typing capacity of 45 words per minute. Preferred: Knowledge of Certified Community Behavioral Health clinics and Community Mental Health Centers. Two years of experience working with the BIPOC and/or veteran community (strongly preferred). #J-18808-Ljbffr