Service Advisor Automotive

4 weeks ago

Boynton Beach, United States Palm Beach Tire Inc Full time

Job DescriptionJob Description

This position requires a high-level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. 

Responsibilities

  • Answer Phone Calls, Emails and Drive In’s to address any customer concern with the highest level of response and attention
  • Return missed phone calls, email in no less than 5 minutes
  • Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention
  • Accurately record issues and data into Dealer Management System. Attention to detail critical
  • Conduct Transactions w/ system; walk customer through correction and provide summary
  • Communicate estimated completion time, regular updates and follow through on each customer vehicle
  • Coordinate the detail of every vehicle prior to delivery
  • Coordinate the delivery time or pick up with each customer
  • Follow up with Customer on services provided; ensure they are satisfied with the work performed
  • Order parts

Requirements

  • Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles
  • Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment
  • Understanding of basic automotive techniques related to repair and servicing of automobiles
  • Ability to follow oral and written instructions with attention to detail
  • Willingness to learn new and innovative automotive technologies
  • Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the public
  • Perform detailed daily record keeping and reporting
  • Effectively handle multiple priorities, organize workload, and meet deadlines
  • Work in a team-based environment and achieve common goal
  • High School diploma or equivalent
  • Dealer Management System(s), Outlook, and MS Office
  • Associate Degree or certificate in Automotive Technology, preferred
  • Retail automotive service experience, preferred
  • Must have and maintain a valid driver’s license and an acceptable and safe driving record
  • Must have two years of driving experience

  • Automotive Service Advisor

    3 weeks ago

    Boynton Beach, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full time

    Job DescriptionJob DescriptionAtlantic Coast Enterprises in Boynton, FL is seeking to hire a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. Does spending your day around cars sound like fun? Are you a customer service rockstar? Are you sales savvy and goal-oriented? Would...

  • Automotive Service Advisor

    4 days ago

    Boynton Beach, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full time

    Atlantic Coast Enterprises in Boynton, FL is seeking to hire a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. Does spending your day around cars sound like fun? Are you a customer service rockstar? Are you sales savvy and goal-oriented? Would you like to join a culture...

  • Automotive Service Advisor

    1 week ago

    Boynton Beach, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full time

    Job DescriptionJob DescriptionAtlantic Coast Enterprises in Boynton, FL is seeking to hire a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. Does spending your day around cars sound like fun? Are you a customer service rockstar? Are you sales savvy and goal-oriented? Would...

  • Service Advisor Automotive

    2 months ago

    Boynton Beach, United States Palm Beach Tire Inc Full time

    Job DescriptionJob DescriptionThis position requires a high-level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. ResponsibilitiesAnswer Phone Calls, Emails and Drive In’s to address any customer concern with the highest level of...

  • Service Advisor Automotive

    1 week ago

    Boynton Beach, United States Palm Beach Tire Inc Full time

    Job DescriptionJob DescriptionThis position requires a high-level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. ResponsibilitiesAnswer Phone Calls, Emails and Drive In’s to address any customer concern with the highest level of...

  • Automotive Service Advisor

    3 weeks ago

    Pompano Beach, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full time

    Job DescriptionJob DescriptionAtlantic Coast Enterprises in Pompano Beach, FL is seeking to hire a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. Does spending your day around cars sound like fun? Are you a customer service rockstar? Are you sales savvy and goal-oriented?...

  • Automotive Service Advisor

    1 week ago

    Pompano Beach, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full time

    Job DescriptionJob DescriptionAtlantic Coast Enterprises in Pompano Beach, FL is seeking to hire a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. Does spending your day around cars sound like fun? Are you a customer service rockstar? Are you sales savvy and goal-oriented?...

  • Automotive Service Advisor

    6 days ago

    Hallandale Beach, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full time

    Atlantic Coast Enterprises in Ft. Lauderdale, FL is seeking to hire a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. Does spending your day around cars sound like fun? Are you a customer service rockstar? Are you sales savvy and goal-oriented? Would you like to join a...

  • Automotive Service Advisor

    3 days ago

    West Palm Beach, United States Palm Beach Acura Full time

    The Ed Napleton Automotive Group is looking for our next **Service** **Advisor.** Located at **Palm Beach Acura**, the **Service Advisor** is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep...

  • Automotive Service Advisor

    3 weeks ago

    West Palm Beach, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full time

    Job DescriptionJob DescriptionAtlantic Coast Enterprises in Royal Palm Beach, FL is seeking to hire a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. Does spending your day around cars sound like fun? Are you a customer service rockstar? Are you sales savvy and...

  • Automotive Service Advisor

    3 weeks ago

    North Myrtle Beach, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full time

    Job DescriptionJob DescriptionAtlantic Coast Enterprises in North Myrtle Beach, SC. is seeking to hire a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. Does spending your day around cars sound like fun? Are you a customer service rockstar? Are you sales savvy and...

  • Automotive Service Advisor

    3 weeks ago

    West Palm Beach, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full time

    Job DescriptionJob DescriptionAtlantic Coast Enterprises in North Palm Beach, FL is seeking to hire a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. Does spending your day around cars sound like fun? Are you a customer service rockstar? Are you sales savvy and...

  • Automotive Service Advisor

    3 weeks ago

    West Palm Beach, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full time

    Job DescriptionJob DescriptionAtlantic Coast Enterprises in Lake Worth, FL is seeking to hire a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. Does spending your day around cars sound like fun? Are you a customer service rockstar? Are you sales savvy and goal-oriented?...

  • Automotive Service Advisor

    1 week ago

    West Palm Beach, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full time

    Job DescriptionJob DescriptionAtlantic Coast Enterprises in Royal Palm Beach, FL is seeking to hire a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. Does spending your day around cars sound like fun? Are you a customer service rockstar? Are you sales savvy and...

  • Automotive Service Advisor

    1 week ago

    North Myrtle Beach, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full time

    Job DescriptionJob DescriptionAtlantic Coast Enterprises in North Myrtle Beach, SC. is seeking to hire a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. Does spending your day around cars sound like fun? Are you a customer service rockstar? Are you sales savvy and...

  • Automotive Service Advisor

    1 week ago

    West Palm Beach, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full time

    Job DescriptionJob DescriptionAtlantic Coast Enterprises in North Palm Beach, FL is seeking to hire a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. Does spending your day around cars sound like fun? Are you a customer service rockstar? Are you sales savvy and...

  • Service Advisor

    3 weeks ago

    Delray Beach, United States Grieco Automotive Group Full time

    Grieco Nissan of Delray Beach is seeking an experienced Service Advisor who is self-motivated with aspirations for success. You must maintain a positive attitude, and have a great work ethic. We invite all top performing people to apply their skills to help our company continue to grow. Be part of the Grieco Automotive Group which is family owned and...

  • Service Advisor

    1 week ago

    Delray Beach, United States Grieco Automotive Group Full time

    Grieco Nissan of Delray Beach is seeking an experienced Service Advisor who is self-motivated with aspirations for success. You must maintain a positive attitude, and have a great work ethic. We invite all top performing people to apply their skills to help our company continue to grow. Be part of the Grieco Automotive Group which is family owned and...

  • Service Advisor

    3 weeks ago

    Delray Beach, United States Grieco Automotive Group Full time

    Job DescriptionJob DescriptionGrieco Nissan of Delray Beach is seeking an experienced Service Advisor who is self-motivated with aspirations for success. You must maintain a positive attitude, and have a great work ethic. We invite all top performing people to apply their skills to help our company continue to grow.Be part of the Grieco Automotive Group...

  • Service Advisor

    1 week ago

    Delray Beach, United States Grieco Automotive Group Full time

    Job DescriptionJob DescriptionGrieco Nissan of Delray Beach is seeking an experienced Service Advisor who is self-motivated with aspirations for success. You must maintain a positive attitude, and have a great work ethic. We invite all top performing people to apply their skills to help our company continue to grow.Be part of the Grieco Automotive Group...