Current jobs related to Senior Manager, Regulatory Complaints - Oak Hill - Asurion

  • Senior Director of Quality and Regulatory Affairs

    4 days ago

    Spring Hill, Florida, United States Prinova Full time

    Job OverviewThe Senior Director of Quality and Regulatory Affairs will oversee all quality, regulatory, and product development aspects of Prinova Nutrition. This role will be responsible for defining and advocating a culture of food safety throughout the organization. The ideal candidate will provide strategic leadership and guidance on the company's...

  • Regulatory Labeling

    1 month ago

    Oak Brook, United States Sara Lee Frozen Bakery Full time

    About Sara Lee Frozen BakerySara Lee desserts have always stood for incredible flavor and superior value in the frozen food aisle and away from home markets. The Sara Lee Frozen Bakery collection of top brands includes Sara Lee®, Chef Pierre®, Van’s®, Bistro Collection®, Superior on Main® and Cyrus O’Leary’s®.Sara Lee Frozen Bakery is proud to...

  • LPN Medication Care Manager

    2 weeks ago

    Oak Park, Illinois, United States Sunrise Senior Living Full time

    Job Title: LPN Medication Care ManagerSunrise Senior Living is a leading provider of senior living communities, and we are seeking a highly skilled LPN Medication Care Manager to join our team.Job Summary:The LPN Medication Care Manager is responsible for providing high-quality care and services to our residents by administering medication and treatments in...

  • Clinical Specialist

    4 weeks ago

    Oak Park, Illinois, United States American House Senior Living Full time

    Job Title: Clinical SpecialistJoin American House Senior Living as a Clinical Specialist and play a vital role in enriching the lives of our residents. As a leader in clinical support, you will serve as an acting Wellness Director in our communities and support ongoing training for Wellness Directors.Key Responsibilities:Implement company-wide clinical...

  • Director of Health and Wellness

    4 weeks ago

    Oak Brook, United States Senior Lifestyle Full time

    Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This position is responsible for directing the Health and Wellness Program and ensuring that Senior Lifestyle standards and state...

  • Territory Care Manager

    1 week ago

    Camp Hill, Pennsylvania, United States Senior Helpers - Harrisburg, PA Full time

    Job SummaryWe are seeking a highly motivated and experienced Territory Care Manager to join our team at Senior Helpers - Harrisburg, PA. As a key member of our leadership team, you will be responsible for managing a team of caregivers and ensuring the delivery of high-quality care services to our clients.Key ResponsibilitiesManage a team of caregivers,...

  • Territory Care Manager

    4 weeks ago

    Camp Hill, Pennsylvania, United States Senior Helpers - Harrisburg, PA Full time

    Job Title: Territory Care ManagerSenior Helpers - Harrisburg, PA is seeking a motivated and experienced Territory Care Manager to join our team. As a Territory Care Manager, you will be responsible for managing a team of caregivers and ensuring the delivery of high-quality care services to our clients.Key Responsibilities:Manage a team of caregivers to...

  • Senior Project Manager

    2 weeks ago

    Oak Brook, Illinois, United States FuFeng USA inc. Full time

    Job Title: Senior Project EngineerAt Fufeng USA Incorporated, we are seeking a highly experienced Senior Project Engineer to lead our U.S. manufacturing expansion project. As a key member of our project team, you will work closely with our Chief Operating Officer and U.S. project expansion team to oversee facility design, manage 3rd party engineering...

  • Senior Project Manager

    4 weeks ago

    Oak Brook, Illinois, United States FuFeng USA inc. Full time

    Job Title: Senior Project EngineerFuFeng USA Inc. is seeking an experienced Senior Project Engineer to lead the organization, design, and execution of its U.S. manufacturing expansion project.Job Summary:This critical role will work closely with the Chief Operating Officer and U.S. project expansion team to oversee facility design, manage 3rd party...

  • Senior Project Manager

    2 weeks ago

    Oak Brook, Illinois, United States FuFeng USA inc. Full time

    Job Title: Senior Project EngineerFuFeng USA Inc. is seeking an experienced Senior Project Engineer to lead the organization, design, and execution of its U.S. manufacturing expansion project.Job SummaryThis critical role will work closely with the Chief Operating Officer and U.S. project expansion team to oversee facility design, manage 3rd party...

  • Regulatory Affairs Specialist

    2 weeks ago

    Oak Ridge, Tennessee, United States Magicforce Full time

    Job Title: Regulatory Affairs SpecialistAt Magicforce, we are seeking a highly skilled Regulatory Affairs Specialist to join our team.Key Responsibilities:Ensure compliance with company Standard Operating Procedures and regulatory agency regulations/guidance.Represent Regulatory Affairs on cross-functional project teams.Provide technical expertise to...

  • Regulatory Affairs Specialist

    2 weeks ago

    Oak Ridge, Tennessee, United States Magicforce Full time

    Job Title: Regulatory Affairs SpecialistAt Magicforce, we are seeking a highly skilled Regulatory Affairs Specialist to join our team.Key Responsibilities:Ensure compliance with company Standard Operating Procedures and regulatory agency regulations/guidance.Represent Regulatory Affairs on cross-functional project teams.Provide technical expertise to...

  • Regulatory Associate

    4 weeks ago

    Chapel Hill, North Carolina, United States InsideHigherEd Full time

    Job Title: Regulatory AssociateWe are seeking a highly skilled Regulatory Associate to join our team at the UNC Lineberger Comprehensive Cancer Center. As a key member of our Clinical Trials Office, you will play a critical role in ensuring the quality and integrity of our clinical research programs.Key Responsibilities:Prepare and submit regulatory...

  • Senior Buyer And Assistant Purchasing Manager

    7 days ago

    Oak Hill, United States FIBERTEK, INC. Full time

    Fibertek, Inc. is a leading developer of laser and electro-optic systems for the aerospace community, with key contributions to lasers for atmospheric sensing, laser communications, and lidar sensors for NASA, DoD, and commercial customers. We are looking for an experienced Senior Buyer and Assistant Purchasing Manager to purchase goods and services...

  • Regulatory Affairs Specialist

    2 weeks ago

    Oak Ridge, Tennessee, United States Axiom Software Solutions Limited Full time

    Job Title: Regulatory SupportLocation: RemoteWe are seeking a highly skilled Regulatory Support professional to join our team at Axiom Software Solutions Limited. As a key member of our Regulatory Affairs team, you will play a critical role in ensuring compliance with company Standard Operating Procedures and regulatory agency regulations/guidance.Key...

  • Senior Highway Project Manager

    3 weeks ago

    Camp Hill, Pennsylvania, United States Gpac Full time

    Senior Highway Project Manager OpportunityWe are seeking a highly skilled Senior Highway Project Manager to join our team at GPAC. As a Senior Highway Project Manager, you will be responsible for managing projects of all sizes, from conceptual design to construction completion.Key Responsibilities:Manage projects from start to finish, ensuring timely...

  • Senior Project Manager

    2 weeks ago

    Oak Brook, Illinois, United States FuFeng USA inc. Full time

    Job OverviewFuFeng USA Incorporated is seeking a seasoned Senior Project Engineer to spearhead the organization, design, and execution of its U.S. manufacturing expansion project. This critical role will collaborate closely with the Chief Operating Officer and U.S. project expansion team to oversee facility design, manage 3rd party engineering consultants...

  • Director of Nursing Services

    1 month ago

    Aspen Hill, Maryland, United States Sunrise Senior Living Full time

    Job Title: Director of Nursing ServicesAt Sunrise Senior Living, we are seeking a highly skilled and experienced Director of Nursing Services to lead our skilled nursing operations. As a key member of our leadership team, you will be responsible for providing strategic direction and oversight to our nursing department, ensuring the delivery of high-quality...

  • Senior Project Manager

    2 weeks ago

    Cherry Hill, New Jersey, United States Remington & Vernick Engineers Full time

    Job OverviewWe are seeking a highly skilled Senior Project Manager to join our team at Remington & Vernick Engineers. As a key member of our Municipal Engineering Department, you will be responsible for designing and managing infrastructure projects for municipalities and local school districts. Your expertise will be utilized to provide engineering services...

  • Caregiver - Senior Care Specialist

    1 week ago

    Oak Park, Illinois, United States Sunrise Senior Living Full time

    Job Summary:At Sunrise Senior Living, we are passionate about providing quality care and services to our residents. As a Care Manager, you will play a vital role in delivering exceptional care and support to our seniors. Responsibilities:- Build meaningful relationships with our residents and their families, providing assistance with activities of daily...

Senior Manager, Regulatory Complaints

2 months ago

Oak Hill, United States Asurion Full time

For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry but in creating a culture where employees feel valued. At Asurion, we don’t just provide customers with exceptional service – we create a positive experience for our employees, helping them grow their careers while they help customers enjoy and do more with their technology.

We take care of you:

Competitive pay and benefits
Inclusive medical, dental, and vision coverage options
Retirement planning
Discretionary paid time off
Career growth and development opportunities
Everyone belongs in our commUnity – learn more about Life at Asurion here


Senior Manager, Regulatory Complaints

Nashville, TN

The Senior Manager of Regulatory Complaints will lead a team in addressing regulatory complaints related to Asurion’s business and ensure compliance with laws and regulations. This role involves collaborating on regulatory complaint intake, research, and response drafting, while maintaining good working relationships with regulatory agencies and partners. The ideal candidate is a dynamic leader who oversees regulatory complaint analysis and works closely with internal and external stakeholders.

Key Responsibilities:

Ensure Asurion responds to all written customer complaints routed through a regulatory agency in a persuasive manner within a tight timeframe
Manage small claim litigation, including the research, proposed resolution and settlement of small claim cases across the United States
Oversee team auditing and analytics to ensure that the team meets its objectives, and monitors trends to mitigate risk
Partner with teams outside of Regulatory (Fraud/Risk, Finance, Accounting, Customer Solutions, Technology) to ensure that individual customer claims and/or claim experiences comply with Asurion’s standards and regulatory framework
Supervise, guide, train, and monitor regulatory agency response compliance to continuously improve
Conduct in-depth and ad-hoc research projects
Have functional understanding of the company’s risk profile and the impact of product decisions on the company’s core financial performance
Develops thorough understanding of Asurion’s business, processes, and provide innovative legal solutions that solve unique or challenging problems

Job Requirements:

A minimum of 5+ years of previous experience in progressively more responsible oversight roles within a regulated industry
Experience leading a large team with U.S. and global based members
Experience communicating with, and responding to, regulatory agencies such as: departments of insurance, attorney generals, the Federal Communications Commission, Better Business Bureau, and/or similar regulatory authorities.
Ability to advise a team on how to prioritize work and deliverables to ensure on-time response to a large variety of changing demands/requests/requirements
Able to understand detailed documents such as insurance policies, coverage certificates, terms and conditions, and terms of service and effectively and persuasively communicate key terms and policies to regulators
Demonstrate sound judgment and ability to strategize on creative solutions that put customers first while also adhering to a strong and compliant regulatory claims framework
Able to keep multiple matters organized and moving forward in a fast-paced environment
Able to identify areas of risk or opportunity and provide continuous feedback and/or coaching opportunities with an aim toward continuous improvement
Able to work well within a team environment, as well as individually and collaborate effectively

Asurion’s Transparency Details:

Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The budgeted starting salary range for this role is $125-135k plus potential for bonuses.