Senior Manager, AI Engineering

7 days ago

RICHMOND, United States Capital One Full time
130 5th Ave (22130), United States of America, New York, New York

Senior Manager, AI Engineering (People Leader)

Overview:

At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build.

Team Description:

The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers.  Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact.

Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.

Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.  

The Ideal Candidate:

  • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. 

  • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production.

  • You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss.  

Basic Qualifications:

  • Bachelor's degree in Computer Science, Engineering, or AI plus at least 6 years of experience developing or leading AI and ML algorithms or technologies, or Master's degree plus at least 4 years of experience developing or leading AI and ML algorithms or technologies

  • At least 1 year of people leadership experience

Preferred Qualifications:

  • 3 years of experience managing and leading an engineering team

  • 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)

  • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory)

  • Master's degree in Computer Science, Computer Engineering, or relevant technical field

  • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production

  • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. com/benefits" target="_blank">Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

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