Restaurant Supervisor

5 days ago

Hebron, Kentucky, United States Crestview Management, LLC Full time
Summary:

The Restaurant Supervisor is primarily responsible for leading and supervising the restaurant & banquet team. S/He will promote a safe and welcoming working environment to achieve maximum guest satisfaction. The Restaurant Supervisor will work with the F&B Director and the Banquet Manager to ensure maximum efficiency.

Essential Job Functions:
  • Achieve customer satisfaction and compliance with policies/procedures in the F&B Depts.
  • Train, coach, and assist associates in the F&B operations.
  • Monitor performance and recommend corrective action.
  • Respond to customer needs and rectify any guest issues.
  • Oversee cash handling and check/credit policies and procedures.
  • Conduct pre-shift meetings to inform staff of daily events.
  • Promote teamwork and quality service.
  • Routinely greet guests, serve food and beverage, and service other F&B departments.
Requirements: Primarily a mix of PM and AM shifts.

Experience and Education:
  • High school diploma or equivalent education.
  • Minimum of 2 years of employment in the Food & Beverage industry.
  • Prior restaurant experience is a must.
  • Prior hotel experience is a plus.
  • Highly organized and detail-oriented.
  • Exceptional guest-focus.

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