Houseman

Description

We're looking for a Houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, and bedding, and complete any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a Houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now

Benefits

• Employee Rate at IHG Hotels
• Free On-Site Parking
• Free Employee Meals
• Employee Referral Program
• Discounted KAT Bus Passes

Responsibilities

•Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
•Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
•Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
•Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor
•Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms

Qualifications

•Possesses a strong work ethic with exemplary organizational, time management, and communication skills
•Strong knowledge of cleaning techniques and products
•Proven customer service experience with a strong guest-focused mentality

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