National Accounts
3 weeks ago
Job Location
El Paso LF - El Paso, TX
Key Accounts Manager
Location: El Paso, Texas
Revision Date: October 2024
FLSA: Exempt
Company Overview:
We are dedicated to quality and exceptional service. We offer a diverse range of beverages and foster partnerships, driven by humble, aggressive, and honest practices to ensure innovation and customer satisfaction.
General Description:
We are looking for a skilled Key Accounts Manager to strengthen relationships with key clients. This role involves maintaining and expanding accounts, driving sales, and ensuring client satisfaction. Strong creativity, value proposition selling, and customer management skills are essential for supporting existing platforms and identifying new opportunities for value-added products.
This role operates with minimal supervision, and the expectation is for the individual to establish procedures for how and when to complete tasks.
Duties & Responsibilities:
- Maximize sales potential and profitability within existing accounts.
- Effectively communicate pricing and programing with management and sales team.
- Launch new products and ensure customer acceptance.
- Build and maintain a business development pipeline with key prospects and customers.
- Develop and execute strategies for retaining and expanding relationships with key accounts.
- Participate in strategic account planning using Key Performance Indicators (KPIs).
- Serve as the primary liaison for key clients, addressing their needs promptly.
- Collaborate cross-functionally to ensure seamless service delivery and resolve issues.
- Provide accurate market insights and conduct competitor analysis to identify growth opportunities.
- Negotiate pricing and terms to optimize profitability while ensuring customer satisfaction.
- Manage inventory levels and merchandising to enhance product visibility and reduce out-of-stocks.
- Maintain compliance with regulations and submit accurate sales reports on time.
- Completes other duties as assigned.
- Bachelor's degree in business administration, marketing, or a related field (strongly preferred).
- 5+ years of account management or sales experience in the beverage distribution industry.
- Strong grasp of sales principles, negotiation techniques, and customer relationship management.
- Proven record of sales success and customer satisfaction, driven to achieve targets.
- Excellent communication and people skills, capable of understanding customer needs.
- Demonstrated self-motivation, initiative, and leadership abilities, with a collaborative mindset.
- Ability to multitask, prioritize effectively, and adapt to changing priorities.
- Proficient in computer skills and integrating communication into the sales process.
- Willingness to travel as required, with a valid Texas state driver's license.
- In-depth understanding of the beverage distribution market and emerging industry trends.
- Proven ability to analyze sales data and market insights to inform strategic decision-making.
- Strong critical thinking skills with the ability to develop innovative solutions to client challenges.
- Ability to sit for extended periods while working at a desk or in meetings.
- Occasional lifting of up to 25 pounds for product demonstrations or event setups.
- Travel may require extended periods of driving or flying.
- Ability to navigate various environments, including retail and food service locations.
Involves frequent/infrequent, occasional, and routine exposure to:
- Exposure to various retail and food service environments, which may include noise, temperature fluctuations, and crowded spaces.
- Potential for exposure to product samples and promotional materials, requiring adherence to safety guidelines.
- Travel may involve risks associated with driving or flying, including adverse weather conditions.
- Occasional exposure to warehouse settings, where moving equipment and inventory may pose safety risks.
- Other extreme hazards not listed above.
- Must possess and maintain a valid state Driver's License with an acceptable driving record.
- Must be able to pass criminal background and drug screen.
- Certified Beverage Professional (CBP), Certified Sales Professional (CSP), food/beverage safety certification(s) (e.g., ServSafe), preferred.
Reports to: Directly to General Manager.
L&F Distributors provides equal employment opportunities to applicants and employees without regard of race, color, religion, sex sexual orientation, gender identity, national origin, protected veteran status, or disability.
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