Current jobs related to Call Center Project Manager - Bethesda - ISN Corporation

  • Project Manager

    2 months ago

    Bethesda, United States Ivyhill Technologies LLC Full time

    Job DescriptionJob DescriptionIvyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified Project Manager (PM) will The Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all resources serving the requirement. The PM is...

  • Call Center Team Lead

    2 weeks ago

    Bethesda, United States Zimmerman Associates Full time

    Zimmerman Associates, Inc. (ZAI) is currently seeking to hire several Call Center Team Leads to support a government contract bid in the Bethesda, MD area. This is an onsite employment opportunity. However, consideration will be provided for teleworking after the successful completion of 120 days onsite. ROLE AND RESPONSIBILITIES: The Call Center Team Lead...

  • Call Center Team Lead

    2 weeks ago

    Bethesda, United States Zimmerman Associates Full time

    Zimmerman Associates, Inc. (ZAI) is currently seeking to hire several Call Center Team Leads to support a government contract bid in the Bethesda, MD area. This is an onsite employment opportunity. However, consideration will be provided for teleworking after the successful completion of 120 days onsite. ROLE AND RESPONSIBILITIES: The Call Center Team Lead...

  • Call Center Team Lead

    2 weeks ago

    Bethesda, United States Zimmerman Associates Full time

    Zimmerman Associates, Inc. (ZAI) is currently seeking to hire several Call Center Team Leads to support a government contract bid in the Bethesda, MD area.This is an onsite employment opportunity.However, consideration will be provided for teleworking after the successful completion of 120 days onsite. ROLE AND RESPONSIBILITIES: The Call Center Team Lead...

  • Call Center Representative

    4 days ago

    Bethesda, United States Balducci's Food Lover's Market Full time

    Balducci's is currently seeking a qualified candidate to join our Catering Call Center Team. Primarily responsible for answering telephone calls from potential customers; describing products, services, and pricing; placing orders; and answering questions from customers and store teams. The ability to connect with a customer and offer upselling solutions to...

  • Call Center Representative

    5 days ago

    Bethesda, United States Balducci's Food Lover's Market Full time

    Balducci's is currently seeking a qualified candidate to join our Catering Call Center Team. Primarily responsible for answering telephone calls from potential customers; describing products, services, and pricing; placing orders; and answering questions from customers and store teams. The ability to connect with a customer and offer upselling solutions to...

  • Call Center Representative

    6 days ago

    Bethesda, United States Balducci's Food Lover's Market Full time

    Balducci's is currently seeking a qualified candidate to join our Catering Call Center Team. Primarily responsible for answering telephone calls from potential customers; describing products, services, and pricing; placing orders; and answering questions from customers and store teams. The ability to connect with a customer and offer upselling solutions to...

  • Project Manager

    2 days ago

    Bethesda, Maryland, United States Ivyhill Technologies LLC Full time

    Job SummaryIvyhill Technologies LLC is seeking a highly skilled Project Manager to lead and oversee all program components in a Call Center environment. The successful candidate will be responsible for initiating and planning all programs and projects, assigning and managing resources to perform the work of the program/project plan, and providing oversight...

  • Call Center Team Lead

    2 weeks ago

    Bethesda, Maryland, United States Zimmerman Associates Full time

    Job SummaryZimmerman Associates, Inc. (ZAI) is seeking a highly skilled Call Center Team Lead to support a government contract bid in the healthcare industry. This is an onsite employment opportunity with consideration for teleworking after a successful 120-day onsite period.Key ResponsibilitiesProvide oversight and management of call center activities to...

  • Project Development Lead

    3 weeks ago

    Bethesda, Maryland, United States Project Farma Full time

    About Project FarmaProject Farma is a leading consulting company in the life science industry, specializing in advanced therapy technical operations. We provide strategic guidance and execution to biomanufacturing companies, helping them achieve operational excellence and accelerate speed to market for next-generation medicines.Job SummaryWe are seeking a...

  • Call Center Representative

    2 months ago

    Bethesda, United States Addison Group Full time

    Our client in Bethesda, MD is seeking a bilingual Customer Service Representative! SALARY : $50K MUST HAVES: Bilingual in Spanish – required Reliable and punctual Must be comfortable being on the phone all day Excellent verbal, written and analytical skills Strong keyboarding skills and professional phone etiquette Ability to handle the stress of...

  • Call Center Representative

    2 months ago

    Bethesda, United States Aligned Orthopedic Partners Full time

    Title: Call Center / Patient Access Representative Who we are: Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from...

  • Catering Call Center Representative

    6 days ago

    Bethesda, Maryland, United States Albertsons Companies Full time

    Catering Call Center AssociateJob Summary:We are seeking a highly skilled and customer-focused Catering Call Center Associate to join our team at Albertsons Companies. As a key member of our Catering Call Center Team, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and processing their orders with...

  • Call Center Representative

    4 months ago

    Bethesda, United States Ortho Bethesda Full time

    Job DescriptionJob DescriptionDescription:Title: Call Center / Patient Access RepresentativeWho we are:Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions...

  • Call Center Agent

    7 days ago

    Bethesda, United States Zimmerman Associates, Inc Full time

    Zimmerman Associates, Inc. (ZAI) is currently seeking to hire Call Center Agents to support a government contract bid in the Bethesda, MD area. This is an onsite employment opportunity. However, consideration will be provided for teleworking after the successful completion of 120 days onsite. ROLE AND RESPONSIBILTIES: The Call...

  • Customer Service Representative

    2 weeks ago

    Bethesda, United States Presidential Bank Full time

    The Customer Service Representative/Call Center position is primarily responsible for customer service with emphasis on customer satisfaction and inquiries, online banking, bill payment, account opening, and customer relationship retention and growth. The CSR for the Call Center is an energetic performer with a passion for customer service. They are familiar...

  • Call Center Representative

    1 month ago

    Bethesda, United States Home Genius Exteriors Full time

    Job description Position Description: Our Appointment Coordinators are in-office representatives who work in our marketing department and are responsible for all back-end scheduling. The marketing department is the walking talking face of our business, so it is important that you are able to communicate well and make a connection with potential clients...

  • Call Center Representative

    4 months ago

    Bethesda, United States Addison Group Full time

    Job DescriptionJob DescriptionOur client in Bethesda, MD is seeking a bilingual Customer Service Representative! SALARY: $50K MUST HAVES:Bilingual in Spanish – requiredReliable and punctualMust be comfortable being on the phone all dayExcellent verbal, written and analytical skillsStrong keyboarding skills and professional phone etiquetteAbility to handle...

  • BDC/Call Center Representative

    3 weeks ago

    Bethesda, Maryland, United States Jim Coleman Toyota Inc Full time

    Job Summary:Jim Coleman Toyota Inc is seeking a highly motivated and customer-focused individual to join our team as a BDC/Call Center Agent. As a key member of our sales team, you will play a critical role in providing exceptional customer service and driving sales growth.Key Responsibilities:Serve customers by providing information and scheduling...

  • Senior Project Controls Engineer

    2 days ago

    Bethesda, Maryland, United States Project Farma Full time

    Why Precision for Medicine?Welcome to the forefront of innovation in cutting-edge patient treatments. We are thrilled to present an exciting opportunity to contribute to our high-performing organization. As a leader within the life science industry, we are constantly pushing the boundaries of what is possible and redefining the standards of excellence. Our...

Call Center Project Manager

4 months ago

Bethesda, United States ISN Corporation Full time
Company Description

We are leading provider of investigation and inspection services to the Federal Government. ISN's network of 1,800 highly trained and credentialed investigative professionals allows ISN to address geographically-diverse requirements skillfully. Our investigators are within 2 hours of any investigative assignment within the Continental 48 states.

Job Description

ISN is looking for a Project Manager (PM) to oversee a national call center that plays a pivotal role in locating migrant and migrating children and helping potential sponsors navigate the family reunification process. Additionally, the call center provides community resources and assistance with linking unaccompanied children to assistance as needed upon release from a care provider.

Finally, the call center is an avenue to report allegations of sexual abuse and sexual harassment and to provide child welfare community based referrals, post release service referrals, crisis intervention, and safety planning.

The PM will be the primary point of contact for Government staff and shall oversee staffing, management, and reporting. They will be responsible for providing overall management of the programmatic, administrative, financial, and operational aspects related to the provision of services. Based on direction from the Government, the Project Manager will direct work priorities to maintain a professionally managed program.

The Project Manager will oversee compliance with the Contract, Government requirements, timely performance of tasks and deliverables, collaboration with Government personnel and stakeholders, and training needs.

Qualifications

This is a Hybrid role

The PM must have a high level of expertise in child welfare, trauma-informed care, and serving immigrant youth and families at the management level.

They must have a Masters' degree or higher in Social Work, or a social sciences related discipline, and at least five years of demonstrated child welfare experience.

Experience working with immigrant youth and families and underserved populations are strongly preferred.

Bilingual capabilities are strongly preferred.

Additional Information

This is a Hybrid role and we are planning to open office as per the availability of staff for the call enter process.