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Physical Therapist

5 months ago


West Sacramento, United States Concentra Full time
Overview:

The Physical Therapy Operations Director builds clinical teams focused on service delivery, driving key business metrics, clinician support and growing core business covering multiple outpatient orthopedic clinics within the geographic area. Also, responsible for implementation of strategy and maintaining internal and external relationships across the markets. Ensures superb patient care, satisfaction, and employer experience. Accountable for therapy management and specialist program support and integration within all sites (centers and on-sites) within area of responsibility. 100% G&A with 80% of the time spent at sites.

Responsibilities:

• Ensure quality and patient safety through the execution of evidence-based therapy model and specialist program across markets and service lines
• Manage key clinical metrics and holds therapists and key stakeholders accountable for appropriate referral patterns, Visits per Case, percentage of Therapy SDE, percentage Seen, TMP, specialist capture and other disability management and patient-care metrics generated by Business Intelligence and Clinical Analytics

• Monitor and collaborate with clinical leadership to optimize clinical outcomes and intervenes with outlier case management
• Maintain clinical competence in patient care and EMR/PM systems which allows to coach and fill in therapy care as needed
• Identify and collaborates with clinical leadership for therapy and specialist Coding and EMR intervention and re-training
• Participate in appropriate risk management activities
• Drive patient and client experience and satisfaction metrics such as TAT, NPS, NPER, ENPS
• Mentor therapists on Perfect PT visit and Orange Book service delivery
• Work collaboratively with medical and operations to ensure appropriate support and work flows to foster Orange Book environment for integrative care delivery inclusive of primary care, therapy, and CAS/AMS
• Work collaboratively with operations, medical and the director of specialists to optimize specialist onboarding, specialist and private practice relationship management, center-based specialist workflow optimization, and CAS/AMS growth strategies with adjustor, employer and payor

• Maintain and develop relationships with employers, payers, referral sources, networks, local communities, etc. to drive market growth while responding to requests within 24 hours
• Mentor and coach therapists regarding the therapy model, the CAS/AMS program, clinical outcomes, business metrics, patient/client satisfaction and center management
• Develop colleague success through all aspects of the talent life cycle for therapy within the region including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning
• Ensure patient care delivery teams are functioning at an optimal level
• Foster an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition
• Lead and promote collaboration across multiple disciplines and teams to achieve clinical and business outcomes
• Develop and execute action plans to address gaps in financial performance and growth across service lines to achieve the annual business plan
• Plan and execute strategies as well as new clinical and business processes within the region
• Manage therapy staffing, specialist program support, and personnel costs
• Manage and monitors key clinical metrics including efficiencies, cost per encounter, coding and documentation, and others, while understanding the relationship between these and financial outcomes

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Keywords: Physical Therapy: Physical Therapist | PT | Physical Therapy | Orthopedic Physical Therapist | Rehabilitation Therapist | Sports Physical Therapist | Outpatient Physical Therapist | Sports Medicine Therapist | Clinical Director of Physical Therapy | Lead Physical Therapist | Outpatient Orthopedic Therapy

Qualifications:

• Bachelor of Science in Physical or Occupational Therapy from an accredited college or university
• Graduate degree in Physical or Occupational Therapy from an accredited college or university
• Must meet licensure requirements of jurisdiction
• Customarily has at least five years of demonstrated clinical experience without occupational healthcare background or three years with occupational healthcare experience

Additional Data:

Benefits Include:

Generous paid time off (PTO)
Paid holidays
Paid sick days
Set schedule
Flexible per diem opportunities*
Medical and prescription plans
Basic and enhanced dental and vision plans
Supplemental health benefits (accident, critical illness, hospital indemnity insurance)
LifeWorks employee assistance program
Company-funded HSA
Short-term disability
Pre-tax spending accounts (health care and dependent care FSA)
Training provided in our world-class occupational medicine process management model*
Medical experts panel (MEP)
Concentra CEU courses
New hire learning program
Occupational Health University
Leadership development program
Manual therapy certification
Yearly CEU stipend and CEU time
Tuition reimbursement
Professional On-demand Learning Modules*
Malpractice insurance*
Unmatched opportunities for advancement locally and nationally*
Traditional and Roth 401(k) with employer match*
Competitive salary*
Colleague referral bonus program*
Colleague discount program*
Life insurance/disability
Pre-tax spending accounts
Relocation assistance (when applicable)
Incentive/RVU bonus
Commuter benefits
Identity theft services
Company-paid long-term disability

This position is eligible to earn a base compensation rate in the range of $83,408.68 to $109,748.27 annually depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.

External candidates: submit your application on concentra.com/careers
Current colleagues: visit the internal career portal on the main page of MyConcentra to apply
Accepting applications on an ongoing basis

Concentra is an Equal Opportunity Employer, including disability/veterans

Concentra is an Equal Opportunity Employer, including disability/veterans