Senior Software Engineer, Platform Operations

Senior Software Engineer, Platform Operations The Platform Operations team at College Board includes six engineers dedicated to reimagining and elevating our engineering practices. We design, build, and support the tools and platforms that developers rely on every day-including GitHub, SonarQube, and our integrated developer portal, Backstage, a one-stop shop that simplifies how teams access resources, documentation, and system insights. Within our growing AWS ecosystem, we ensure that core platforms are reliable, scalable, and continuously improving. Our mission is to make the developer experience seamless by rolling out new Backstage features, streamlining workflows, and providing timely support and guidance. Creative, responsive, and deeply collaborative, we take pride in strengthening engineering practices across the organization and in making developers' daily work easier, faster, and more impactful. About the Opportunity As a Senior Engineer on the PlatformOperations team, you are a gifted technologist and problem solver. You understand cloud software delivery, tools, and processes that empower efficient and resilient delivery that adheres to top-notch development practices. You are technologically curious and seek out opportunities to research emerging technologies and trends, standards, and products. Your excellent communication and collaboration skills allow you to effectively articulate solutions to the development community, enabling all to succeed. You are communicative, approachable, self-driven, and collaborative. In this role, you will: Design & Implementation (70%) Build innovative solutions using Agile, CI/CD, and DevOps best practices Continuously expand your skills while thriving in an agile, poly-skilled development environment Apply your deep subject matter expertise in current technological capabilities such as cloud networking, API integrations, infrastructure resiliency, and cloud design Write clean, efficient code to automate the infrastructure lifecycle, develop internal tools using IaC, and effectively leverage CLIs Develop custom backstage plugins using React, Typescript and/or Node.js to enhance developer experiences Collaborate to define transformation patterns from a vertical application with service dependencies to a cloud capability Partner with domain SMEs (Delivery Team Software Engineers, Security, Infrastructure, Network, Observability and Operations) to analyze, design, and deliver powerful features and capabilities Work with technology leaders to align architectures and cloud products with business strategy objectives Contribute to the development and growth of the Cloud Engineering Program, through thought leadership, design and implementation of tools and processes Participate in the Enterprise Architecture Review process to help guide our technology direction Team Operations & Success (20%) Implement and champion cloud-first architectural solutions along with best practices across teams Contribute to long-term technology strategy by researching emerging trends, evaluating new tools, and recommending technologies that improve cost-effectiveness, scalability, and systems flexibility Play an active role in agile scrum ceremonies (Sprint Planning, Grooming, Daily SCRUM, Demo, Retro) while contributing to high-quality team deliverables Strengthen code quality and collaboration by engaging in peer reviews of software engineering artifacts Assist in diagnosing, troubleshooting, and resolving production and pre-production issues to ensure resilient systems Team Coordination (10%) Mentor and inspire team members by designing and developing training materials that communicate the current and future infrastructure architectures Lead technical efforts and mentor technical staff in the development and usage of technology architectures and solutions with a primary focus on DNS, Disaster Recovery and Resiliency, helping the team build robust, future-ready solutions About You To qualify for this role, you must have: 5+ years of production level software development experience with Infrastructure as Code, CI/CD, immutable infrastructure, automation, modern DevOps patterns