Senior Contact Center Specialist
3 weeks ago
A leading in-home care services provider in Chicago is seeking a Senior Coordinator for its Contact Center. This role involves handling Tier 2 inquiries, managing ticket flow, and supporting a team of coordinators. Candidates should have a high school diploma and prior experience in customer service and contact centers. The position offers competitive hourly pay, healthcare benefits, and opportunities for career growth.
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Senior Coordinator, Contact Center
1 week ago
Chicago, United States Chicago Staffing Full timeSenior Coordinator, Contact CenterHelp at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We're focused on serving people and the...
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Senior Coordinator, Contact Center
2 weeks ago
Chicago, United States Help at Home Full timeHelp at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We’re focused on serving people and the communities we are part of. Job...
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Senior Coordinator, Contact Center
6 days ago
Chicago, Illinois, United States Help at Home Full timeHelp at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We're focused on serving people and the communities we are part of.Job...
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Senior Coordinator, Contact Center
3 weeks ago
Chicago, United States Help At Home, LLC Full timeHelp at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We’re focused on serving people and the communities we are part of. Job Summary...
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Senior Coordinator, Contact Center
1 week ago
Chicago, Illinois, United States Help at Home Full time $40,000 - $70,000 per yearHelp at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We're focused on serving people and the communities we are part of.Job...
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Senior Project manager
1 week ago
Chicago, United States Cedent Consulting Full timeSenior Project manager (Contact Centers) (Chicago, IL) Senior Project Manager Day- to-Day: Lead and manage the execution of the contact center transformation initiative, ensuring alignment with business goals and technical requirements. Act as the primary point of contact for all project-related communication, coordinating with internal and external...
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Senior Project manager
2 weeks ago
Chicago, United States Cedent Consulting Inc. Full timeSenior Project manager (Contact Centers) (Chicago, IL) Senior Project ManagerDay- to-Day: Lead and manage the execution of the contact center transformation initiative, ensuring alignment with business goals and technical requirements. Act as the primary point of contact for all project-related communication, coordinating with internal and external...
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Chicago, United States getjerry.com Full timeAn innovative technology startup is seeking a Senior Manager for Contact Center Operations to lead performance for frontline agents. This role is crucial for optimizing workflows and achieving sales and service goals. Ideal candidates have extensive experience managing contact center teams and a strong data-driven approach to problem-solving. This position...
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Chicago, United States Cedent Consulting Inc. Full timeA leading consulting firm in Chicago is seeking a Senior Project Manager to lead contact center transformation initiatives. The ideal candidate will have over 7 years of experience in project management, with strong understanding of contact center technologies. This role involves managing multiple projects and ensuring alignment with business goals....
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Chicago, United States getjerry.com Full timeA pre-IPO startup is seeking a Senior Manager for Contact Center Operations in Chicago to lead a team of agents in achieving high performance. You will be responsible for coaching, developing teams, and optimizing workflows to enhance service delivery. Ideal candidates have extensive experience managing contact centers, with a keen ability to use data for...