Service Advisor Assistant

3 weeks ago

Baltimore, United States MileOne Autogroup Full time
Job Description

Honda Westminster is looking to add a service advisor assistant to their growing team Apply today.

Experience Everything MileOne has to Offer:
- Competitive compensation
- Training and mentoring
- Great opportunities for advancement
- Positive, success-driven work environment

Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

Summary:
The Assistant Service Advisor greets customers, listens to descriptions of vehicles concerns/problems or service needed, determines the type of service required, and prepares repair orders.

Essential Duties:
- Greets all customers entering the service area and directs them to the appropriate person or location
- Controls service traffic flow and parking
- Determines if customers coming into service have an appointment
- Records customer's name, VIN, tag number, mileage, and existing vehicle damage
- Assists lot attendant with duties at the service counter
- Assists Service Advisors in tasks as assigned

Qualifications:
- Must have a valid driver's license
- Ability to multitask in a high-volume environment and build relationships with clients to ensure a high level of customer service, return business, and referrals
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematics skills

MileOne Autogroup is an equal opportunity employer and we maintain a drug-free work environment.

By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

Service

Heritage Honda Westminster

Post Internally and Externally

Zip Code
21157

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