Assistant Store Manager

LocationMinnetonka, United States# Assistant Store Manager at Legacy ToysLocationMinnetonka, United StatesSalary$13 - $16 /hourJob TypeFull-timeDate PostedSeptember 19th, 2025Apply NowLegacy Toys is an experience for all ages, a utopia of Toys, Games, Candy and more. We create unique experiences encouraging kids of all ages to visit and explore our stores. As a team member, we are here to put on a performance for our guests, an engaging time which will leave them wanting to come back again and again. Being part of Legacy Toys means you enjoy playing and having fun with children of all ages, telling jokes, performing magic tricks, juggling, storytelling and so much moreThe Assistant Store Manager is responsible for ensuring a positive customer experience within their store. They are responsible for maintaining a friendly, clean, well stocked store, receiving purchase orders, transfers, and tracking special orders. They’ll assist with the implementation of company policies and goals, as well as the staff schedule; including filling in for an emergency. They will provide training of Sales Associates, and Shift Leads; providing regular updates to the Manager about employee progress, concerns, and scheduling needs. They’ll monitor inventory, including organization of the back room and sales floor as well as sharing new product information with sales team. The Assistant Manager ensures the sales floor is shop-able at all times. It is the express duty of the Assistant Manager to maintain a positive working environment for ALL.* **General Responsibilities:**1. Greeting and directing customers2. Provide accurate information (e.g. product features, pricing, special orders, etc...)3. Answer customers’ questions about specific products/services4. Conduct price and feature comparisons to facilitate purchasing5. Cross-sell products6. Ensure racks are fully stocked7. Coordinate with the Sales team to provide excellent customer service (especially during peak times)8. Stay up-to-date with new products/services9. Engage in positive conversation with customers of all ages10. Help educate customers on our products, including demonstrations when possible11. Complete Customer Checkouts12. Properly Representing the Legacy Toys Brand Experience13. Training Shift Leads and Sales Associates14. Inventory Management and Merchandising15. Cleanliness on the sales floor and in the backroom16. Ensuring Store Schedules and Objectives are met by Team Members17. Make someone’s day a little brighter* **YOU WILL BE HELD ACCOUNTABLE FOR THE FOLLOWING:**1. Appropriately representing the Legacy Toys brand in a positive way to everyone while working and away from work as well.2. Engaging with all guests and finding opportunities to re-engage with them throughout their visit in an appropriate and entertaining way.3. Assisting the Store Manager in organizing, planning and implementing strategy and policies4. Coordinate daily customer service operations (e.g. sales processes, orders and payments)5. Delegating and ensuring store schedules and objectives are met by team members6. Communicate customer and team concerns with the Store Manager7. Inventory questions and, or requests8. Provide leadership to sales team9. Effectively uses training manual to assist training of Sales Associates and Shift Leads10. Evaluate team performance and identify training and hiring needs11. Ensure all team members adhere to policies and procedures12. Facilitates growth of teams Product Knowledge through demonstrations, education, and clinics13. Adhering the Legacy Toys personal conduct policy* **WHAT YOU BRING TO LEGACY TOYS:**1. Proven work experience as an Assistant Store Manager or similar role2. Understanding the retail sales process3. Familiarity with consumer behavior principles4. Knowledge of inventory stocking procedures5. Basic math skills6. Track record of achieving sales quotas7. Excellent communication skills, capable of building trusting relationships8. Ability to perform in fast-paced environments9. Flexibility to work various shifts10. Completes task with enthusiasm, and positivity (both are contagious)11. You love working with people and have a positive attitude.12. Flexibility to support your team and internally motivated to develop yourself to achieve professional and organizational goals.13. You possess the pace and sense of urgency, while working effectively and enthusiastically in a high volume, high paced environment.14. Demonstrable, successful skills in customer service.15. Excellent communication skills16. Regular weekend and evening availability.17. Excellent verbal communication, planning and prioritization skills
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