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System Engineer

1 month ago

Grand Rapids, United States Collabera Full time
Position Details:

Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.
Domain: Energy and Utility
Job Title: RF Field Technician
Duration: 12 Months
Location: Grand Rapids, MI

Primary Responsibilities:
Install, configure, and support land mobile radio equipment, cellular modems, satellite communication devices, radio dispatch equipment, cellular boosters, and other wireless technologies.
Perform RF and cellular coverage studies on-site to ensure optimal performance.
Troubleshoot, analyze, repair, and replace end-user equipment and radio infrastructure as needed.
Act as a customer interface, addressing technical needs and providing support for escalated trouble tickets.
Collaborate with the Service Desk, Information Security, and other support groups to resolve client issues efficiently.
Update technical documentation (e.g., drawings, inventories) to ensure records are accurate.
Use personal vehicles to travel within the service area, with mileage reimbursement provided.
Provide on-call support as part of a rotation for after-hours response.

Qualifications:
3+ years of experience in wireless technology installation and support, including land mobile radio systems, cellular boosters, modems, and satellite communications.
Proficiency in RF systems, general IT troubleshooting, and the use of hand tools.
Ability to manage multiple tickets and prioritize requests in a timely manner.
Experience working on technical projects, particularly in the wireless domain.
Strong communication skills to interact with clients and management, providing regular status updates on work progress.
Installation, troubleshooting, and support for land mobile radio systems, cellular boosters, satellite communications, or microwave technologies.
Experience with RF test equipment.
Knowledge of basic electrical systems and vehicle electrical wiring.