Product Support Specialist

4 weeks ago


Irving, United States Collabera Full time

Description

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Product Support Specialist

Contract: Irving, Texas, US

Salary: $30.00 Per Hour

Job Code: 348987

End Date: 2024-06-01
Days Left: 13 days, 3 hours left

Apply

Job Description:

Duties:
  • Review service ticket documentation to identify potential reportable events
  • Review tickets that were coded incorrectly; use the ticket documentation procedures, follow up with the owner of the ticket to update the ticket documentation to correct any identified issues.
Experience:
  • 2 years of Experience, in working with in-vitro diagnostic instruments and the associated clinical tests, specifically in the areas of clinical chemistry, immunoassay, and hematology.
  • Two or more years' experience working in a clinical laboratory and reviewing testing results is recommended.
Key Skills:
  • Strong written and verbal English communication skills to communicate with the ticket owners and others within the organization.
Education:
  • Bachelor's degree or equivalent experience, preferably in the sciences or a medically-related area Medical Technology, Medical Laboratory Technician, or a closely related field of study
Job Requirement
  • Documentation
  • Instrumentation
  • Ticketing
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Vishnu Nair
  • vishnu.nair@collabera.com


Apply Now

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