Festival Theater Operations Manager

Festival Theater Operations Manager Join to apply for the Festival Theater Operations Manager role at SIFF. About Us SIFF is a Seattle-based 501(c)(3) arts nonprofit dedicated to the creation of vibrant experiences and spaces that champion film discovery and arts education. Mission SIFF is a Seattle-based 501(c)(3) arts nonprofit dedicated to the creation of vibrant experiences and spaces that champion film discovery and arts education. Values Partnership, Sustainability, Curiosity, Inclusion, Courage. Commitment to Diversity, Equity, Inclusion, and Social Justice SIFF is committed to being an anti‑racist and anti‑oppression organization. We strive to provide an environment that encourages inclusive experiences for all our audiences, volunteers, artists, staff, and the greater community. To create inclusivity and belonging, SIFF expects everyone participating in our events to uphold and embrace this commitment. SIFF has a stated commitment Racial Equity and Social Justice (RESJ). We believe that our mission‑centered work to create and share space for community bears a responsibility to be fiercely inclusive of communities that have long been systematically marginalized and excluded. We are dedicated to improving racial equity within our organization and our community. Our strategic commitment means that we approach our work through an RESJ “lens,” to ensure we are centering RESJ principles through our work. About the Position Reporting to the Festival Producer, the Festival Theater Operations Manager oversees theater operations for SIFF Noir City, the National Film Festival for Talented Youth, and the 53rd Seattle International Film Festival. The manager will enable operational excellence that results in an engaging environment for patrons. This position primarily manages the Festival and On‑Call House Managers and Festival House Coordinators, while also providing training and administrative support for Festival Volunteer Theater Crew. Dates of Employment: Full‑time, February 2, 2026 – May 29, 2026 Compensation: $25.00/Hour Reports to: Associate Director, Festivals and Events Primary Supervisory Responsibilities Festival Theater Assistant Manager On‑Call House Managers Festival House Managers Primary Roles and Responsibilities Support theater operations for all three assigned programs, including internal and external coordination for special programming. Develop new and evolve existing policy and procedure for assigned festival programs. Train and manage 15+ Festival House Managers, maintaining and updating schedule as needed. Act as primary contact for all Festival House Manager communication. Build and/or update staff and volunteer training materials and operational manuals to reflect SIFF Policy and Procedure and Customer Service Standards. Create and execute training for Festival House Managers, Festival Volunteer House Coordinators, and Festival Volunteer Theater Crew. Maintain House Coordinator schedule and update as needed. Provide onsite coaching and guidance, acting as a resource for all screening theater staff and volunteers. Cover theater shifts, as needed. Assist with programs outside normal theater operations, such as development activations, etc. Conduct, collect, and compile wrap reports from Festival House Managers and House Coordinators. Occasionally provide support for theater Box Office staff. Complete wrap report by scheduled due date. Complete all assigned staff and volunteer evaluations by scheduled due date. Other duties as assigned. Qualifications 2‑3 years experience in theater operations or festivals is required. 2‑3 years hiring, managing, and coaching staff and volunteers is required. 1‑2 years experience scheduling staff and/or volunteers required. 1‑2 years experience with ticketing systems preferred. 1‑2 years experience creating and running trainings for staff/volunteers preferred. Knowledge of Google Suite (Google Drive, Docs, Sheets, etc.) preferred. Desired Skills and Attributes Ability to perform well in a stressful situation. Ability to stay focused and ensure completion of tasks. Ability to lead and motivate a diverse and changing/rotating team. Ability to ensure a pleasant patron, volunteer, and staff experience. Experience using Filemaker Pro/Ticketing systems a plus. Excellent delegation skills when working with both staff & volunteers. Ability to work well in high‑stress situations. Ability to work with diverse personalities. Benefits and Expectations This is a full‑time FLSA overtime non‑exempt position. WA State Sick leave. Access to discounts and passes to some SIFF programming and events hosted by neighboring Arts organizations. This role is not eligible for benefits coverage. Work Environment This and all SIFF positions require that employees are residing and completing work duties within the state of Washington. This position will work onsite at specified theater/s & offices. The noise level in the work environment is usually moderate, and office duties are conducted in an open environment. Physical Demands Ability to lift 50 pounds. Ability to spend a lot of time standing, walking. To Be Considered Please apply to this job posting directly at siff.net. Attach your resume detailing all relevant professional and lived experience to the role. Attach a cover letter stating why you’re interested in SIFF and how your professional experience qualifies you to be successful in the role. Note: Our hiring teams appreciate and hold more value for self‑written cover letters. AI generated cover letters are easy to spot and prevent us from getting to know the real you All attachments must be in PDF format. AAP/EEO Statement SIFF provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr