Communications Cloud Architect

Communications Cloud Solution Architect - Principal or Sr. Principal - USJoin to apply for the Communications Cloud Solution Architect - Principal or Sr. Principal - US role at Slalom.OverviewSlalom is seeking a technical architect capable of serving as a technical lead on Salesforce transformation programs for telecommunications and high-tech companies. These programs are multi-year, $5M+ opportunities that require cross-domain coordination. Strong communication skills and the ability to align business and technical leaders are essential. Telecommunications and/or High-Tech industry experience is a must, with expertise in Omnistudio, Order Management and Industries CPQ in Communications Cloud and Revenue Cloud Advanced (RCA). This role offers the chance to lead digital transformations and address telecommunications-specific complexities in delivering these solutions.Who You’ll Work WithIn Slalom's Salesforce business, we help clients deliver impactful customer experiences and drive transformation. We value a diverse and inclusive team of customer strategy experts, Salesforce-certified specialists, industry experts, organizational and cultural change consultants, and project delivery leaders. Slalom is the 3rd largest Salesforce partner globally and in North America, committed to growing Salesforce talent and providing meaningful work aligned to personal and professional goals.ResponsibilitiesCombine business and technical architecture to create a full picture of the enterprise; develop business and technical roadmaps to meet business outcomes.Serve as a trusted advisor, driving conversations with client architects and business stakeholders, translating business outcomes into well-architected technical solutions.Lead and mentor diverse teams, including customer and partner resources, in delivery of complex, multi-cloud programs and projects; drive business, application, integration, data, technology and security architecture to support these programs and projects.Lead technical architecture discussions and produce detailed technical designs for developer teams to implement in Communications Cloud.Drive efficiencies from order to activation leveraging Communications Cloud Order Management.Lead design and discovery efforts by leading workshops, design sessions, and teams of other developers and architects.Create, review, approve, and present technical documentation such as business capability maps, gap analyses, customer lifecycles, current and future state architectures, system context diagrams, business value assessments, and technical roadmaps.Assist with estimating work efforts required for each project.Willingness to travel up to 50%.Qualifications5+ years as an architect designing complex technical solutions that leverage Communications Cloud; Communications Cloud Accredited Professional desired.Familiarity with telecommunications industry standards such as TM Forum and MEF.5+ years of telecommunications consulting experience, including implementation experience with one or more enterprise software solutions (e.g., CRM, ERP, middleware), with progressive responsibility and management of junior resources.Experience with key areas of enterprise architecture, including both business and technical architecture.Experience with Agile methodologies.Ability to work independently; proven results leading and influencing vendors, partners, and other stakeholders.Ability to evangelize enterprise architecture best practices for large organizations at various levels of a public sector or private sector environment.Desire to continually study new technologies and industry trends.Strong written and verbal communication skills; ability to develop materials appropriate for the audience.Strong presentation skills; able to present and defend viewpoints to diverse audiences.About UsSlalom is a human-centric business and technology consultancy that leads with outcomes to deliver value. Our agile teams across 52 offices in 12 countries collaborate with clients to deliver powerful customer experiences, innovative ways of working, and new products and services. We are trusted by Global 1000 leaders, enterprise and mid-market companies, and public sector organizations to improve operations, drive growth, and create value.Compensation And BenefitsSlalom offers meaningful time off, paid holidays, parental leave, 401(k) with match, comprehensive health/dental/vision coverage, adoption and fertility assistance, short/long-term disability, a yearly $350 wellness reimbursement, and discounted home, auto, and pet insurance.Salary ranges: The base salary pay range for the Principal role is $122,000-$225,000; for the Senior Principal role, the base salary pay range is $140,000-$258,000. An annual discretionary bonus may be available. Actual compensation will depend on skills, experience, location, and other factors. The salary range is subject to change.EEO and AccommodationsSlalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by law. Slalom will consider qualified applications with criminal histories as required by law. Reasonable accommodations are available during all steps of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.Application deadline: We will accept applications until September 20, 2025. #J-18808-Ljbffr