Summon Consulting, LLC | Software Instructor | lenexa, ks

4 weeks ago


lenexa, United States Summon Consulting, LLC Full time

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Company Description

Infusion and Specialty Pharmacy client


Role Description

This is a contract position for a Software Instructor. The Software Instructor will be responsible for delivering software training, developing educational materials, and providing technical support to all software users. Responsibilities will include the following:

  • Develop and deliver role-based training content for end users.
  • Design and maintain instructional materials.
  • Incorporate feedback and consult with subject matter experts to refine training materials.
  • Build, test, and support training environment and troubleshoot issues.
  • Collaborate with other trainers for co-facilitation and classroom instruction.
  • Prepare and present training lessons clearly and effectively.
  • Offer additional support to trainees and serve as an expert educator.
  • Manage application assignments, prioritize tasks, and adhere to timelines.


Qualifications

  • MUST HAVE CareTend software experience.
  • Willingness to take initiative to learn the business processes and how the application supports these processes.
  • Strong aptitude for learning new software applications.
  • Strong skills in training development, documentation, and classroom instruction.
  • Ability to manage multiple tasks and collaborate effectively with team members.
  • Excellent communication and presentation skills.
  • Ability to multitask and manage time effectively.
  • Strong problem-solving abilities and attention to detail.
  • A positive attitude and a commitment to delivering outstanding service.
  • Open to travel within the United States.


Job Types: Full-time, 6+ Month Contract with opportunity to transition to FTE

  • Learning features & functions of the application (30%)
  • Learning Business Processes (30%)
  • Creating role-based training content using various tools (30%)
  • Maintaining policy and procedure documentation (5%)
  • Integrating feedback into training procedures (5%)

Work Location: Remote with willingness to travel.


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