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Service Advisor

4 weeks ago

Cincinnati, United States Joseph Chevrolet Full time

For more than 50 years, Joseph Chevrolet has been a family owned, premier automotive dealer in the Greater Cincinnati Area. Joseph Chevrolet features A vehicle sales, parts/service center, and a on premises body shop. At Joseph Chevrolet we believe that “today’s your day” and we are currently seeking qualified candidates to join our highly successful TEAM.

Joseph Chevrolet is looking for an individual who can deliver top notch customer service. Service advisors identify the need for, sells, and schedules service work.

 Responsibilities

  • Initiate automotive service and repairs by ascertaining vehicle performance problems and service requests
  • Contacting your guests twice per day
  • Verify warranty and service contract coverage.
  • Develop estimates.
  • Write repair orders.
  • Serve as a communicator and Liaison between guests and Technicians.
  • Ensure customer needs are understood by Technicians.
  • Ensure needs and recommended services/repairs are understood by your guests.
  • Refer to service history, inspect vehicle, and recommend service to clients, identify repeat repairs for expeditious conclusion in customer’s best interests.

Requirements

  • High School Diploma or GED Equivalent
  • Valid and clean Driver’s License
  • Excellent verbal and written communication skills
  • Ability to function as part of a team and work independently
  • Willingness to learn and take direction
  • Ability to multi-task in a fast paced environment
  • Experience in customer service
  • Professional personal appearance
  • Ability to meet company's production and quality standards
  • All applicants must be able to pass pre-employment testing: background check and drug test

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment.

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