Head of Care Management Operations
3 days ago
Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 125 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 18,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of medicines for cardiovascular diseases, under the Group’s 2025 Vision to become a “Global Pharma Innovator with Competitive Advantage in Oncology,” Daiichi Sankyo is primarily focused on providing novel therapies in oncology, as well as other research areas centered around rare diseases and immune disorders.
The Manager, Bio Sample Operations is responsible for supporting the oversight of the end-to-end lifecycle of Bio samples (PK/ADA , CDx and biomarker) in clinical trials from study start-up to close-out including but not limited to near real-time tracking of samples, ensuring that samples are collected, used, stored or disposed of appropriately per the associated study Informed Consent Forms (ICFs). The role is expected to work in close collaboration with several cross-functional internal and external stakeholders including but not limited to QCP, Clinical Biomarker, Companion Diagnostics, Clinical Study Teams, Central & Specialty Laboratories and CROs.Chain of Custody:
Responsible for performing near real-time biosample tracking for the assigned studies in close collaboration with the QCP, Clinical Biomarker Team, Companion Diagnostics, the Clinical Study Teams, Central Specialty Laboratories, and CROs. Oversee CRO partner sample management activities per study level including sample tracking, site escalations, query resolution, and missing samples. Support the planning and coordination of activities required to manage the lifecycle of biosamples (e.g., collection, shipping, processing, analysis, data delivery and cleaning, and final sample disposition). Support implementation, maintenance, and use of internal and external tracking tools including excel based sample tracking tools. Responsible for management of biosample shipments (e.g. working with cross-functional stakeholders for sample selection, managing shipment timeline, reconciling outbound and inbound sample shipment manifests, and tracking ad hoc shipments in trackers).
Review the CRO partner Sample Management Plan, to document cross-functional agreements on the tracking, lifecycle and reconciliation plan for each sample type. Responsible for providing timely updates and coordination of sample movements needed for analysis or long-term storage to key stakeholders. Support the management of the lifecycle of bio samples to ensure they are used and/or stored appropriately per the associated ICFs. Support ongoing inventory reviews and work with the appropriate stakeholders to obtain approvals for disposal/transfer of samples in long-term storage facilities. Support resolution of biosample related data reconciliation and sample related risks/issues at sites, Central labs or analysis labs in collaboration with relevant stakeholders including Data Management, Clinical Operations and QCP/CDx/Clinical Biomarkers. p>Process Documentation and Improvement:
Support review of study documents that pertain to biosample collection, handling, and storage including but not limited to Informed Consent Forms, laboratory manuals, Statements of Work including database specification documents, flow charts and Sample Management Plans. Participate in Case Report Form (CRF) development to ensure laboratory sample information is collected for sample tracking and reconciliation purposes
Support resolution of informed consent and IRB/EC questions related to biosamples in collaboration with relevant stakeholders. Support development and update of global DS policies, guidance documents, Standard Operating Procedures (SOPs), or Standard Operating Instructions (SOIs) to support biosample management activities. Ensure appropriate performance and quality targets are established (via metrics and KPIs) for biosample related vendors
Lead and/or support identification of trends in biosample queries and lead/support implementation of improvements to mitigate recurring queries. Support activities including but not limited to conduct of gap impact assessment and developing project scope and project plans. p>Education:
Bachelor's Degree in a Life Sciences field required
Experience:
Minimum of 4 years relevant experience required
2 or more years of bio-sample handling experience required
Working knowledge of ICH/GCP and regulatory guidelines/directives preferred
Working knowledge of CLIA/CAP regulations and GLP guidelines preferred
Basic knowledge of clinical trial design; understanding of the overall drug development process preferred
Excellent organizational and communication skills required
Advanced Excel knowledge preferred
Ability to manage multiple competing priorities and meet timelines required
Proven networking skills and ability to share knowledge and experience amongst colleagues preferred
Travel:
Ability to travel up to 10%.
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