Sr. Manager, IT Solutions Delivery
2 months ago
As the Sr Solutions Manager IT for ERP and Back Office, you'll spearhead the strategic alignment of technology with business goals. Leading a team, you'll oversee the development and management of a solution portfolio, ensuring it meets current and future business needs while adhering to architectural standards. Additionally, you will directly manage two Solutions Analysts supporting Finance, Fuels Marketing, and Real Estate and Development teams, providing guidance, day-to-day oversight / assistance, and serving as the primary point of escalation for these areas.
Key Responsibilities
Developing and Leading a High-Performing Team: Manage and provide leadership to a team of Solutions Analysts responsible for supporting Finance, Fuels Marketing, and Real Estate and Development teams. Foster a culture of collaboration, innovation, and accountability within the team.
Interpreting Business Needs: Translate business requirements into technical solutions, collaborating closely with stakeholders to ensure alignment, developing roadmaps and balancing production support with those roadmaps and future capabilities.
Assessing Technology: Monitor and evaluate the current solution portfolio, recommending enhancements or retirements to maintain relevance and efficiency. Knowing when to invest versus harvest capabilities.
Applying Technology: Serve as a liaison between business and IT teams, guiding the implementation of solutions based on enterprise strategy and standards. This includes proper hand off to support and development of support materials. Establish standards for presenting KPI’s for the full “health” of the portfolio (support and projects).
Qualifications and Experience
Bachelor's or master's degree in relevant fields or equivalent experience.
Minimum five (5) years in IT solution development with three (3) years in IT management roles.
Experience in c-store, retail, and/or fuel wholesale industries is essential.
Exposure to diverse technologies and platforms, with knowledge of emerging trends.
Strong communication, leadership, and organizational skills.
Additional Skills
Experience with ERP systems, particularly PDI Technologies, is beneficial.
Familiarity with architecture development, agile methodologies, and project management.
Ability to navigate organizational dynamics and influence decision-making.
Competencies
Adapting and responding to change.
Working with people.
Delivering results and meeting customer expectations.
Analyzing.
Applying expertise and technology.
Deciding and initiating action.
Leading and supervising.
Planning and organizing.
Availability and Travel
The hybrid schedule includes two days (Tues and Thurs) in-office at our La Plata, MD headquarters each week. More days may be requested for training, development, project meetings, etc.
Occasional travel to our sites or for training or conferences may be required, related travel expenses eligible for reimbursement.
Why You Should Join Our Solutions Team
You'll be part of a dynamic team driving technological innovation aligned with business objectives. We offer a collaborative environment where your expertise can make a tangible impact on our organization's success. With direct management responsibility for Solutions Analysts, you'll play a pivotal role in supporting our Finance, Fuels Marketing, and Real Estate and Development teams, providing guidance and serving as the primary point of escalation for their needs.
Why You Should Join Wills Group
We are a $1.5 billion company headquartered in La Plata, Maryland (an easy 45-minute reverse commute from DC) with nearly 300 retail locations across the Mid-Atlantic region, including Dash In, Splash in ECO Car Wash, and SMO Motor Fuels. A family-owned company since 1926, our passion areas are in convenience retailing, fuels marketing, and commercial real estate and we pride ourselves on keeping our customers', employees' and communities’ Lives in Motion.
Our Wills Group employees come to work for more than just a paycheck, but rather they come to learn, make contributions, make an impact, and feel valued as a part of our family-friendly culture. We have a work-hard, play-hard mentality that makes us a progressive company and we thrive on giving back to our community. That is what is core to our DNA.
Benefits and Perks
Are you interested in joining a certified Great Place to Work™ that invests in your development, future, and well-being? Are you looking for more than the "daily grind" where your day-to-day work makes an impact not only for the organization but for your community and your future? Then The Wills Group is the right fit for you. We take pride in investing in our people’s well-being, that’s why we back our words with competitive total rewards packages.
Financial Wellbeing –Employer 401(k) match (currently at 7%), health savings plan, and financial planning
Physical Wellbeing – comprehensive health, vision, and dental plans that meet the needs of our people.
Paid Time Off – Vacation, Sick, Personal, and Community Engagement, Parental Leave for new Moms and Dads Work/Life
Balance – Hybrid and Flexible work environment, Employee Assistance Program, Travel Assistance, Family Life Planning
Education and Development Opportunities – 100% Tuition reimbursement to support our people’s education goals, robust development programs, and certificate program assistance (up to 100% employer-paid)
Competitive Salary - competitive pay matched to DC Metro area.
Wills Group is an equal opportunity employer. Wills Group does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. #HQ
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